Store Manager - GAP, Dubai Outlet Mall

Chalhoub Group
Dubai
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningSkills: ["Leadership","Customer relationship management","Coaching","Omnichannel mindset","Operational execution"]

Drive store performance for a GAP location by achieving sales targets and KPIs, building and retaining a VIP customer base, and leading the team to uphold brand guidelines and store processes. Define and monitor the store action plan, manage customer relationships and clienteling, and promote omnichannel experiences across online and offline touchpoints. Ensure operational excellence across SOPs, order fulfillment SLAs, merchandising, and compliance with legal and retail HR guidelines.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Chalhoub Group
Chalhoub Group
3 weeks ago

Store Manager - GAP, Dubai Outlet Mall

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Drive store performance for a GAP location by achieving sales targets and KPIs, building and retaining a VIP customer base, and leading the team to uphold brand guidelines and store processes. Define and monitor the store action plan, manage customer relationships and clienteling, and promote omnichannel experiences across online and offline touchpoints. Ensure operational excellence across SOPs, order fulfillment SLAs, merchandising, and compliance with legal and retail HR guidelines.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Drive the store business by leading by example and representing the brand’s values and philosophy.
  • •Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
  • •Build and manage the customer database and develop VIP clienteling to create future selling opportunities.
  • •Lead and develop the team by recruiting, developing, and retaining talent, coaching team members, and tracking development plans.
  • •Ensure operational excellence by maintaining SOPs, meeting e-commerce order SLAs, following VM guidelines, managing stock replenishment, and ensuring compliance with legal/safety/security/HR requirements.

Pay and Benefits

Perks:Health InsuranceRemote WorkEmployee Discounts

Key Requirements

  • •Experience leading a Fashion Retail store in the UAE.
  • •Currently based in the UAE.
Experience:Fashion retailUAE
Skills:LeadershipCustomer relationship managementCoachingOmnichannel mindsetOperational execution
Tech Stack:Point of salesClienteling appOMSWhatsApp Business

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor