Sales Support Associate III-28

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 21.75 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking","Brand ambassador","Team partnership"]

Provide warm, professional customer service as a brand ambassador, operating the cash wrap and maintaining an organized sales floor. Accurately run POS transactions, follow cash and media compliance policies, and support product flow from receipt to point of sale. Receive and organize shipments, manage stock and replenishment, and execute visual merchandising updates while partnering with the team to meet customer needs and loss prevention guidelines.

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FursaFursa
Tapestry
Tapestry
21 hours ago

Sales Support Associate III-28

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Provide warm, professional customer service as a brand ambassador, operating the cash wrap and maintaining an organized sales floor. Accurately run POS transactions, follow cash and media compliance policies, and support product flow from receipt to point of sale. Receive and organize shipments, manage stock and replenishment, and execute visual merchandising updates while partnering with the team to meet customer needs and loss prevention guidelines.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipating needs and providing personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products and gift cards, capture customer information where permitted, and maintain housekeeping and Loss Prevention standards.

Pay and Benefits

Salary: USD 15 - 21.75 hourly
Perks:Health InsuranceDentalVision401kPaternity LeaveMaternity LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail service; education plus experience considered.
  • •Current knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS, Internet) and ability to read price and product release sheets.
  • •Strong attention to detail and organizational skills, with the ability to multitask in a fast-paced environment.
  • •Excellent communication and customer service skills; strong English language proficiency.
Experience:1+ yearsRetailLuxury retailFashion
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitaskingBrand ambassadorTeam partnership
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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