ServiceNow SPM Architect-Subcontractor-6A (INDIA - BENGALURU - HP, IN)

Birlasoft
Bengaluru
Workplace: OnsiteContractFunction: Software EngineeringExperience: 10+ yearsSkills: ["Consulting","Architecture","Analytical","Problem-solving"]

Lead end-to-end architecture for ServiceNow Strategic Portfolio Management (SPM), shaping processes, data, security, integrations, and reporting aligned to governance requirements. Design portfolio planning structures, scoring and funding models, capacity and value-realization approaches, and integration patterns across Jira, Azure DevOps, ERP/financial systems, HR platforms, and Microsoft 365 using Integration Hub and REST/SOAP APIs. Define an AI roadmap for Now Assist and agentic workflows, run discovery workshops, and guide teams through delivery, governance, cutover, and hypercare.

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FursaFursa
Birlasoft
Birlasoft
15 hours ago

ServiceNow SPM Architect-Subcontractor-6A (INDIA - BENGALURU - HP, IN)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead end-to-end architecture for ServiceNow Strategic Portfolio Management (SPM), shaping processes, data, security, integrations, and reporting aligned to governance requirements. Design portfolio planning structures, scoring and funding models, capacity and value-realization approaches, and integration patterns across Jira, Azure DevOps, ERP/financial systems, HR platforms, and Microsoft 365 using Integration Hub and REST/SOAP APIs. Define an AI roadmap for Now Assist and agentic workflows, run discovery workshops, and guide teams through delivery, governance, cutover, and hypercare.
Location: Bengaluru
Workplace: Onsite
Employment Type: Contract
Job Function: Software Engineering

Key Responsibilities

  • •Lead end-to-end architecture and implementation of ServiceNow Strategic Portfolio Management (SPM).
  • •Design SPM solution capabilities across strategic planning, innovation and demand management, portfolio planning, project/program management, resource management, financial planning, timecard management, benefits realization, and enterprise agile planning.
  • •Define SPM process, data, security, integration, reporting, and workspace architecture aligned with business strategy and governance.
  • •Establish integration architecture with Jira, Azure DevOps, ERP and financial systems, HR platforms, Microsoft 365, using Integration Hub and REST/SOAP APIs.
  • •Define the AI roadmap and architecture for SPM using Now Assist, generative AI skills, AI agents, and agentic workflows; conduct discovery workshops and design reviews; act as design authority and support delivery governance, cutover planning, hypercare, and managed-services transition.

Key Requirements

  • •10+ years overall IT experience with 6+ years in ServiceNow and 3+ years leading SPM architecture or solution design.
  • •Hands-on knowledge of ServiceNow SPM processes, data model, workspaces, Flow Designer, Integration Hub, UI Builder, Performance Analytics, security, and release management.
  • •Deliver at least two end-to-end enterprise SPM implementations or major transformation programs.
  • •Strong understanding of strategic planning, demand/portfolio governance, project delivery, resource & capacity planning, financial planning, benefits realization, and Agile delivery.
  • •Working knowledge of generative AI, large language models, prompt engineering, grounding, AI orchestration, evaluation, monitoring, and responsible-AI practices.
Experience:10+ years
Skills:ConsultingArchitectureAnalyticalProblem-solving
Tech Stack:ServiceNowStrategic Portfolio Management (SPM)Now AssistAI agentsAgentic workflowsGenerative AILarge language modelsPrompt engineeringGroundingAI orchestrationRESTSOAPIntegration HubJiraAzure DevOpsERPMicrosoft 365Flow DesignerUI BuilderPerformance Analytics

Company Brief

Birlasoft
Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Noida, India
WebsiteLinkedIn