Starlink Account Lead (State & Local Government)

SpaceX
United States
Workplace: OnsiteFull timeFunction: Government & Public AdministrationSkills: ["Communication","Relationship-building","Leadership","Problem-solving","Negotiation"]

Lead and grow Enterprise Starlink accounts in the State & Local Government vertical. Manage onboarding, contract execution, and long-term relationship and revenue across a portfolio of government customers, while coordinating with cross-functional teams to accelerate growth and minimize manual effort. Build scalable processes, ensure customer delight, and drive strategic account decisions.

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FursaFursa
SpaceX
SpaceX
4 months ago

Starlink Account Lead (State & Local Government)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead and grow Enterprise Starlink accounts in the State & Local Government vertical. Manage onboarding, contract execution, and long-term relationship and revenue across a portfolio of government customers, while coordinating with cross-functional teams to accelerate growth and minimize manual effort. Build scalable processes, ensure customer delight, and drive strategic account decisions.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Government & Public Administration

Key Responsibilities

  • •Act as the primary point of contact for a robust portfolio of assigned government customers and own the interface from contract signature onwards (onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue) with emphasis on delivering impeccable customer service, building relationships, collecting feedback to influence development, and retaining and growing account value
  • •Identify and communicate readiness levels, requirements, schedules, and risks to realize forecasted revenue on or ahead of schedule
  • •Serve as the team’s internal expert in the State & Local / Local & Regional government vertical in specific regions, shaping strategic direction and leading high-impact commercial decisions
  • •Autonomously identify, design, and lead implementation of new processes and system improvements that will broadly accelerate growth for customers or enable the internal team to scale rapidly
  • •Manage and nurture long-term relationships with enterprise customers to ensure successful activation and contract fulfillment while identifying new opportunities to generate business

Pay and Benefits

Perks:MedicalVisionDental401kEquityPaid LeaveParental Leave

Key Requirements

  • •Bachelor's degree or 3+ years of professional business development, operations, engineering, or account management experience (high school diploma with 3+ years also acceptable)
  • •2+ years of experience in account management, customer success, or business operations
  • •1+ years of experience working with government customers
  • •Strong communication and relationship-building skills
  • •Ability to work extended hours and travel as needed (per Additional Requirements)
Experience:GovernmentPublic sectorTelecommunications
Skills:CommunicationRelationship-buildingLeadershipProblem-solvingNegotiation
Languages:English
Tech Stack:StarlinkTelecommunicationsSatellitesGround networkUser terminals

Company Brief

SpaceX
Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: Hawthorne, United States
Founded: 2002
Glassdoor
Glassdoor: 4.2
WebsiteLinkedIn