Customer Service Engineer II
Cadence Design Systems
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: mastersSkills: ["Communication","Problem-solving","Self-organization","Teamwork","Customer focus"]Provide advanced technical support for Cadence’s Adams software product line, helping customers resolve issues and ensuring satisfaction. Deliver product training and live demos, create customer-facing knowledge content, and engage with user communities and forums. Partner with sales, services, and R&D teams to share customer feedback and help improve products while meeting support KPIs for responsiveness and quality.
