National Technical Support Technician

EquipmentShare
Columbia
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Experience: 3+ yearsSkills: ["Problem-solving","Communication"]

Support the Advanced Solutions fleet by commissioning and starting diesel, natural gas, and turbine-based power systems, installing temporary power solutions, and performing major/minor repairs on down equipment. Help reduce unavailable OEC by returning assets to rent-ready condition. Troubleshoot mechanical, electrical, controls, and balance-of-plant systems, perform inspections, document findings, coordinate with OEMs, and provide on-site technical support during deployments. Fully remote with near-100% rotational travel.

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EquipmentShare
EquipmentShare
1 day ago

National Technical Support Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Support the Advanced Solutions fleet by commissioning and starting diesel, natural gas, and turbine-based power systems, installing temporary power solutions, and performing major/minor repairs on down equipment. Help reduce unavailable OEC by returning assets to rent-ready condition. Troubleshoot mechanical, electrical, controls, and balance-of-plant systems, perform inspections, document findings, coordinate with OEMs, and provide on-site technical support during deployments. Fully remote with near-100% rotational travel.
Location: Columbia
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Assist with commissioning and startup of diesel generators, natural gas generators, and turbine-based power systems.
  • •Support installation of complex temporary power solutions alongside National Technical Support Specialists.
  • •Travel to branches to perform major and minor repairs on down equipment.
  • •Return assets to rent-ready condition to help reduce unavailable OEC across the fleet.
  • •Troubleshoot mechanical, electrical, controls, and balance-of-plant systems; document repairs and recurring issues to improve fleet performance.
Travel: Extensive travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipWellness Stipend

Key Requirements

  • •At least 3 years of experience in power generation or rental equipment.
  • •Experience commissioning generators or temporary power systems.
  • •Background with diesel engines, natural gas engines, or turbine power systems.
  • •Experience supporting multi-unit generator deployments.
  • •Rental industry or field service experience.
Experience:3+ yearsPower generationRental equipmentField service
Skills:Problem-solvingCommunication
Languages:English
Tech Stack:T3 platformDiesel generatorsNatural gas enginesTurbine power systemsLoad banksEnergy storageElectrical distribution3-phase power systemsGenerator controlsParallelingPower distributionWiring diagramsSingle-line drawings

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn