Last Mile Team Leader

Majid Al Futtaim
Dubai
Workplace: OnsiteOthersFunction: Administration & Executive AssistanceExperience: 3-5 yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Cross-functional collaboration","Driving results","Mentorship"]

Lead last-mile delivery for online business channels, ensuring on-time and quality delivery within budget. Manage end-to-end order handling by reviewing daily performance reporting, cancelling and checking pending orders, enrolling drivers in the system, and reallocating delivery resources based on demand. Coordinate with IT and logistics providers to resolve system issues and ensure accurate documents in the Transport Delivery System, while maintaining safety, hygiene, and cash-handling compliance.

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Majid Al Futtaim
Majid Al Futtaim
1 month ago

Last Mile Team Leader

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead last-mile delivery for online business channels, ensuring on-time and quality delivery within budget. Manage end-to-end order handling by reviewing daily performance reporting, cancelling and checking pending orders, enrolling drivers in the system, and reallocating delivery resources based on demand. Coordinate with IT and logistics providers to resolve system issues and ensure accurate documents in the Transport Delivery System, while maintaining safety, hygiene, and cash-handling compliance.
Location: Dubai
Workplace: Onsite
Employment Type: Others
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure last-mile on-time and quality delivery within the agreed budget for online business channels.
  • •Review daily reporting for internal/external customers and manage full order operations.
  • •Liaise with the IT team to resolve issues affecting daily site operations promptly.
  • •Enrol drivers in the system, cancel orders, check pending orders, and manage delivery vehicle availability and resource reallocation.
  • •Ensure logistics service providers upload accurate information and documents in the Transport Delivery System while maintaining safety, hygiene, and cash-handling guidelines.

Key Requirements

  • •Bachelor’s degree in E-Commerce or Business Administration.
  • •3–5 years of professional experience working in logistics and supply chain.
  • •Proficient computer skills including MS Office, SAP, Salesforce, and advanced Excel.
  • •Excellent communication and interpersonal skills.
  • •Ability to drive results in a cross-functional team setting.
Experience:3-5 yearsLogisticsSupply chain
Education:Bachelor's in E-Commerce or Business Administration
Skills:CommunicationInterpersonal skillsCross-functional collaborationDriving resultsMentorship
Tech Stack:MS OfficeSAPSalesforceExcel

Company Brief

Majid Al Futtaim
Emirati-owned diversified lifestyle conglomerate operating shopping malls, retail (including Carrefour franchise), leisure, hotels, and real estate across the Middle East, Africa and Asia, serving hundreds of millions of customers annually.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1992
Glassdoor
Glassdoor: 3.5
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