Account Manager - Social Media

Burson
Abu Dhabi
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship building","Project management","Writing","Editing","Attention to compliance"]

Own and grow key government sector client relationships for Burson’s Social Media team. Lead end-to-end social media project delivery, including strategy development, channel plans, content calendars, and publishing workflows. Oversee content production and ensure compliance with government policies and brand guidelines. Drive community moderation and social listening, monitor performance with dashboards and insights, and support new business through RFPs, pitches, and proposals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Burson
Burson
2 days ago

Account Manager - Social Media

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own and grow key government sector client relationships for Burson’s Social Media team. Lead end-to-end social media project delivery, including strategy development, channel plans, content calendars, and publishing workflows. Oversee content production and ensure compliance with government policies and brand guidelines. Drive community moderation and social listening, monitor performance with dashboards and insights, and support new business through RFPs, pitches, and proposals.
Location: Abu Dhabi
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Serve as the day-to-day point of contact for assigned government clients, building relationships with senior leadership.
  • •Develop and execute tailored social media strategies, owning channel plans, content calendars, and publishing workflows.
  • •Oversee social content production (drafting and editing posts, briefs, and captions) and ensure compliance with policies and brand guidelines.
  • •Manage moderation, social listening, and escalation processes per client protocols, while monitoring performance and producing dashboards and insights.
  • •Contribute to new business efforts by supporting research, case studies, proposals, and RFP inputs for public-sector accounts.

Key Requirements

  • •Extensive experience in social media strategy and account management, including government/public sector clients.
  • •Proven success executing multi-stakeholder social media plans and campaigns.
  • •Experience managing day-to-day client communications and coordinating cross-functional delivery.
  • •Strong command of major platforms (TikTok, X, Facebook, Instagram, LinkedIn) and their strategic applications.
  • •Proficiency with social tools and analytics (e.g., Sprinklr, Hootsuite) and strong writing/editing skills.
Experience:Social media strategyGovernmentPublic sector
Skills:Relationship buildingProject managementWritingEditingAttention to compliance
Languages:Arabic
Tech Stack:TikTokXFacebookInstagramLinkedInSprinklrHootsuite

Company Brief

Burson
Burson Global is a communications and public relations agency providing strategic PR, corporate communications, crisis management, media relations, and stakeholder engagement services to clients across industries to build reputation and manage public perception.
Industry: Professional Services
Website