Sales Group Manager, Inside Sales (Remote - PST, MT, CST ONLY)

RealReal
Los Angeles, Chicago, Dallas
Workplace: RemoteFull timeUSD 85,000 - 94,000 annuallyFunction: SalesSkills: ["Coaching","Training","Performance management","Interviewing","Communication","Rapport building","Organization","Time management","Leadership"]

Lead an inside sales team focused on acquiring luxury products from the existing consignor base. Coach, train, and manage performance against monthly targets; shadow calls and review communications to improve execution and pipeline quality. Monitor productivity and KPIs, interview and develop team members, ensure accurate Salesforce data, and collaborate with other sales channels to resolve elevated consignor issues and improve workflow and reporting.

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RealReal
RealReal
1 day ago

Sales Group Manager, Inside Sales (Remote - PST, MT, CST ONLY)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead an inside sales team focused on acquiring luxury products from the existing consignor base. Coach, train, and manage performance against monthly targets; shadow calls and review communications to improve execution and pipeline quality. Monitor productivity and KPIs, interview and develop team members, ensure accurate Salesforce data, and collaborate with other sales channels to resolve elevated consignor issues and improve workflow and reporting.
Location: Los Angeles, Chicago, Dallas
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Provide coaching, training, and performance management so the team meets or exceeds monthly sales targets.
  • •Shadow phone interactions and review written correspondence and the sales pipeline to monitor and improve performance.
  • •Monitor team productivity, motivate individuals to hit daily/weekly/monthly KPIs, and maintain Salesforce data accuracy with quality checks.
  • •Interview, hire, train, and develop employees while coaching the team to deliver a world-class consignor experience across phone, email, and text.
  • •Manage elevated consignor issues, collaborate with other sales channels and management teams, and identify workflow/reporting improvements with execution plans.

Pay and Benefits

Salary: USD 85,000 - 94,000 annually
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionParental LeavePaid LeaveEquityPaid Holidays

Key Requirements

  • •Must live in the Pacific, Mountain, or Central time zone (ONLY).
  • •Motivation to win and excel, and to grow your business in a competitive sales environment.
  • •Exceptional written and verbal communication skills.
  • •Ability to build rapport and trust quickly, showing empathy and credibility.
  • •Comfort using technological tools including G-Suite, Email, SalesForce, and CRM.
Skills:CoachingTrainingPerformance managementInterviewingCommunicationRapport buildingOrganizationTime managementLeadership
Tech Stack:G-SuiteEmailSalesforceCRM

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor