RTX

1 month ago

Directeur(rice) associe(e) service a la clientele, programmes aviation regionale | Associate Director, Regional Airlines, Customer Programs

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead a professional, international team delivering regional aviation customer programs. Oversee contract obligations, fleet data forecasting, and cross-functional service delivery to regional operators, while shaping aftermarket strategy and client relationships across multiple airframes and contract structures.

Location: Canada

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Manager level

Key Responsibilities

•Lead, coach and mentor a team of Customer Managers to fulfill contractual obligations of service and maintenance agreements with regional aviation operators
•Lead commercial customer activities from initiation to successful resolution and ensure profitability of contracts
•Oversee consolidation of fleet information to deliver engine shop visit forecasting across service center network
•Manage a diversified portfolio of fleet customers and operators, using cross-functional skills to deliver best-in-class service
•Coordinate relationships with regional operators for shows, events and meetings and support aftermarket program initiatives

Pay and Benefits

Perks:RetirementGroup InsuranceHealth InsuranceRecreational ClubChildcarePublic TransitFree Parking

Key Requirements

•Bachelor’s degree with a minimum of 10 years’ experience or Master’s degree with a minimum of 7 years’ experience in Administration/Commerce, Aircraft Maintenance, Aerospace Engineering, Business Management, Finance, Mechanical Engineering, International Management, Operations Management, or Finance
•Strong data-driven decision making and analytics skills
•High degree of autonomy and ability to engage support when needed
•Strong leadership and communication skills with ability to lead, persuade and empower to drive transformations
•Proactive, resourceful, and comfortable with ambiguity; ability to build relationships and trust with key stakeholders

Experience:AerospaceAviation

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingData analysis

Languages:FrenchEnglish

Tech Stack:SAPCRMMS OfficeCRM systems

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX