CSR / Teller - Michigan City, IN - Part Time

Fifth Third Bancorp
Michigan
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Ethical behavior","Professionalism","Sound judgment"]

Provide excellent customer service for retail banking interactions, listening to customer needs, answering questions, and resolving issues while maintaining confidentiality and ethical conduct. Handle daily office responsibilities, cash-handling activities, and follow bank policies and procedures. During customer outreach, identify needs and refer customers to appropriate bankers and business partners using required tools for tracking.

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Fifth Third Bancorp
Fifth Third Bancorp
4 hours ago

CSR / Teller - Michigan City, IN - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide excellent customer service for retail banking interactions, listening to customer needs, answering questions, and resolving issues while maintaining confidentiality and ethical conduct. Handle daily office responsibilities, cash-handling activities, and follow bank policies and procedures. During customer outreach, identify needs and refer customers to appropriate bankers and business partners using required tools for tracking.
Location: Michigan
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service by listening to customer needs, asking questions, and guiding customers to meet financial needs.
  • •Follow up on customer questions and find solutions to address issues.
  • •Maintain confidentiality of customer business and adhere to the Bancorp Code of Business Conduct and Ethics and related policies.
  • •Perform daily office responsibilities and maintain accurate balancing records aligned with policy.
  • •During customer interactions and outreach, identify needs and refer customers to bankers and business partners using tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Able to interact comfortably and confidently with the public and adhere to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling.
Education:High School
Skills:Customer serviceConfidentialityEthical behaviorProfessionalismSound judgment

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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