Sales Support Representative (Inside Sales) - Waterworks

Ferguson
Kansas City
Workplace: OnsiteFull timeUSD 18.71 - 29.92Function: SalesExperience: 1-3 yearsEducation: bachelorsSkills: ["Customer-focused","Self-motivated","Problem-solving","Communication","Adaptability"]

Support the sales team for Waterworks customers by coordinating project tasks and timelines, prospecting for new leads, and handling customer inquiries. Assist with sales proposals, contracts, and deal documentation, track sales projects and deliverables, and capture customer feedback to improve the customer experience. Answer sales calls, use CRM and phone systems, and coordinate customer deliveries, including hands-on training in the warehouse, pipe yard, and at the sales counter.

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FursaFursa
Ferguson
Ferguson
2 days ago

Sales Support Representative (Inside Sales) - Waterworks

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support the sales team for Waterworks customers by coordinating project tasks and timelines, prospecting for new leads, and handling customer inquiries. Assist with sales proposals, contracts, and deal documentation, track sales projects and deliverables, and capture customer feedback to improve the customer experience. Answer sales calls, use CRM and phone systems, and coordinate customer deliveries, including hands-on training in the warehouse, pipe yard, and at the sales counter.
Location: Kansas City
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide support to the sales team by outlining project tasks and timelines, prospecting for new leads, and handling customer inquiries.
  • •Assist in developing sales proposals, contracts, and related documentation required to close deals.
  • •Support sales projects and initiatives by coordinating tasks, tracking progress, and ensuring timely completion of deliverables.
  • •Interact with customers to understand needs, address inquiries, capture feedback, and enhance the customer experience.
  • •Answer sales calls and use CRM and phone systems; coordinate customer deliveries and complete training in the warehouse, pipe yard, and at the sales counter.

Pay and Benefits

Salary: USD 18.71 - 29.92
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401k

Key Requirements

  • •1–3 years of experience accepted in lieu of a bachelor’s degree (bachelor’s preferred).
  • •Desire to be in a sales-focused role and learn Ferguson products, services, sales technologies, and processes.
  • •Self-motivated with a consistent track record of driving results.
  • •Customer-focused with a strong ability to assist customers and address their needs effectively.
  • •Flexible and open to change; previous Sales experience or internships are preferred.
Experience:1-3 years
Education:Bachelor's
Skills:Customer-focusedSelf-motivatedProblem-solvingCommunicationAdaptability
Tech Stack:CRM

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn