YOOX Net‑a‑Porter Group

4 weeks ago

Style Advisor @NET-A-PORTER

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Join NET-A-PORTER's Personal Shopping team as a Style Advisor, delivering a personalized luxury shopping experience. You’ll build trusted relationships, tailor recommendations using client history and trends, and guide clients through new collections. The role blends clienteling, styling advice, and data-driven outreach to grow loyalty and spend among high-value customers in Hong Kong.

Location: Hong Kong

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Seniority: Entry level

Key Responsibilities

•Contribute to the achievement of sales targets and KPIs, increasing client spend and satisfaction.
•Create trusted client relationships by responding promptly to enquiries and guiding customers through their shopping experience.
•Build familiarity with your client portfolio to identify opportunities for personalised recommendations using preferences, purchase history and trend insights.
•Offer styling, sizing and fit advice, presenting new collections and launches to inspire purchases.
•Follow up with clients to maintain engagement, nurture relationships, and maximise commercial opportunities.

Pay and Benefits

Perks:Staff DiscountFlexible WorkingInsuranceRental ReimbursementMpf

Key Requirements

•2+ years of experience in client-facing roles such as in-store retail, stylist services or call-center sales and operations, with a proven ability to engage customers.
•Proactive, results-driven approach to sales with a track record of achieving and exceeding personal sales targets.
•Customer-focused and passionate about delivering exceptional service and building long-lasting client relationships.
•Confident communication in English (spoken and written), with additional language skills considered an advantage.
•Digitally savvy and comfortable using tools such as Excel, Outlook and CRM systems to manage client interactions and track results.

Experience:2+ yearsLuxury fashionRetailFashion retail

Skills:CommunicationCustomer focusOrganizationRelationship-buildingAttention to detail

Languages:English

Tech Stack:ExcelOutlookCRM

Company Brief

YOOX Net‑a‑Porter Group

YOOX Net‑a‑Porter Group (YNAP) operates global online luxury fashion retail platforms, combining marketplaces and direct retail for designer apparel, accessories and lifestyle products, serving customers worldwide with e‑commerce, logistics and digital marketing services.

Industry: E-commerce

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: London, United Kingdom

Founded: 2015

Website LinkedIn

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YOOX Net‑a‑Porter Group

4 weeks ago

Style Advisor @NET-A-PORTER

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Hong Kong

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Seniority: Entry level

Key Responsibilities

•Contribute to the achievement of sales targets and KPIs, increasing client spend and satisfaction.
•Create trusted client relationships by responding promptly to enquiries and guiding customers through their shopping experience.
•Build familiarity with your client portfolio to identify opportunities for personalised recommendations using preferences, purchase history and trend insights.
•Offer styling, sizing and fit advice, presenting new collections and launches to inspire purchases.
•Follow up with clients to maintain engagement, nurture relationships, and maximise commercial opportunities.

Pay and Benefits

Perks:Staff DiscountFlexible WorkingInsuranceRental ReimbursementMpf

Key Requirements

•2+ years of experience in client-facing roles such as in-store retail, stylist services or call-center sales and operations, with a proven ability to engage customers.
•Proactive, results-driven approach to sales with a track record of achieving and exceeding personal sales targets.
•Customer-focused and passionate about delivering exceptional service and building long-lasting client relationships.
•Confident communication in English (spoken and written), with additional language skills considered an advantage.
•Digitally savvy and comfortable using tools such as Excel, Outlook and CRM systems to manage client interactions and track results.

Experience:2+ yearsLuxury fashionRetailFashion retail

Skills:CommunicationCustomer focusOrganizationRelationship-buildingAttention to detail

Languages:English

Tech Stack:ExcelOutlookCRM

Company Brief

YOOX Net‑a‑Porter Group

Industry: E-commerce

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: London, United Kingdom

Founded: 2015

Website LinkedIn