IT Vendor Management & Contracts Specialist

Avi-spl
Mountain View
Workplace: OnsiteFull timeUSD 100,000 - 130,000Function: Procurement & SourcingExperience: 4-6 yearsSkills: ["Negotiation","Communication","Executive presentation","Vendor governance","Issue escalation"]

Serve as the central operational bridge between internal teams and external technology partners to ensure suppliers meet contractual obligations and SLAs. Lead vendor governance through QBRs, scorecards, and operational syncs, while overseeing MSAs, SOWs, and service contracts to keep deliverables, milestones, and billing aligned. Track supplier KPIs, manage escalations, coordinate renewals and change orders, and maintain reporting visibility across global locations.

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Avi-spl
Avi-spl
1 day ago

IT Vendor Management & Contracts Specialist

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Last checked: 13 hours agoStatus: Live

Job Summary

Serve as the central operational bridge between internal teams and external technology partners to ensure suppliers meet contractual obligations and SLAs. Lead vendor governance through QBRs, scorecards, and operational syncs, while overseeing MSAs, SOWs, and service contracts to keep deliverables, milestones, and billing aligned. Track supplier KPIs, manage escalations, coordinate renewals and change orders, and maintain reporting visibility across global locations.
Location: Mountain View
Workplace: Onsite
Employment Type: Full time
Job Function: Procurement & Sourcing
Seniority: Mid level

Key Responsibilities

  • •Act as the central operational bridge between internal teams (Workplace/Facilities, IT Engineering, Corporate Sourcing, Legal) and external technology partners.
  • •Establish and run vendor governance routines, including Quarterly Business Reviews (QBRs), operational syncs, and vendor scorecards.
  • •Serve as an internal subject matter expert on active MSAs, SOWs, and service contracts to ensure deliverables, milestones, and billing match agreed terms.
  • •Monitor supplier KPIs, track SLAs, and manage escalations related to commercial, operational, delivery, or scope issues.
  • •Coordinate contract renewals, change orders, RFP technical evaluations, and scope adjustments with cross-functional partners; maintain reporting visibility into commitments and expirations.

Pay and Benefits

Salary: USD 100,000 - 130,000
Perks:VisionDentalPaid HolidaysSick DaysPersonal Days

Key Requirements

  • •4–6+ years of experience in IT vendor management, vendor operations, partner management, or technology procurement/contracts.
  • •Lead supplier governance programs, including organizing, structuring, and driving Quarterly Business Reviews (QBRs) and partner scorecards.
  • •Understand enterprise IT/AV technology services, professional services agreements, and standard SOW structures.
  • •Interpret and enforce commercial contract terms, including milestones, deliverables, warranty periods, and service credits.
  • •Use workflow and tracking tools such as Smartsheet, Jira, Google Workspace, or enterprise procurement platforms.
Experience:4-6 yearsIT vendor managementVendor operationsPartner managementTechnology procurementContractsIT/AV services
Skills:NegotiationCommunicationExecutive presentationVendor governanceIssue escalation
Languages:En-us
Tech Stack:SmartsheetJiraGoogle Workspace

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn