Vercel

1 month ago

Partner Operations Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Experienced Partner Operations Lead at a high-growth SaaS company driving the systems, processes, and analytics powering a multi-partner ecosystem (resellers, marketplace, technology partners). You will own the partner tech stack, optimize PRM workflows, and collaborate across Partnerships, Sales, Marketing, Finance, and Engineering to enable scalable revenue growth.

Location: San Francisco, New York, Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Own and optimize the Partner Operations tech stack, ensuring a best-in-class partner experience across PRM (Salesforce Communities), Tackle.io, Crossbeam, and LMS— managing integrations, improving adoption, and driving continuous improvement
•Implement and manage the PRM platform end-to-end, including deal registration workflows, partner pipeline visibility, rebate/entitlement tracking, partner newsletters, and SFDC integration
•Drive evolution of the Partner Program— launching MDF, building partner tiering frameworks, and providing partners with improved visibility into entitlements, pipeline, and earnings
•Partner with GTM Systems and Deal Desk to manage and optimize the partner price book in our quoting-to-cash process, streamline the closing process for partner-led deals, and improve the overall partner deal experience
•Collaborate with the Partnerships team to identify and implement optimizations across partner workflows, including lead funnel management, onboarding, incentive programs, and partner agreement processes

Pay and Benefits

Perks:EquityHealth InsuranceTime OffRemote Work

Key Requirements

•6+ years of experience in partner operations, channel operations, or sales operations at a high-growth SaaS company, with ownership of partner program systems and processes
•Deep Salesforce expertise, including reporting, dashboards, and experience with PRM platforms, CPQ, and partner ecosystem tooling (e.g., Tackle, Crossbeam)
•Proven ability to build operational foundations from the ground up— stand up or scale partner operations frameworks including deal registration, partner tiering, MDF, and incentive programs
•Strong analytical and data modeling skills— proficiency in Excel/Google Sheets and BI platforms, with SQL experience preferred
•Track record of translating complex, cross-functional business problems into clear insights and actionable recommendations for executive and front-line GTM audiences

Experience:6+ yearsSaaSPartner operationsGTM

Skills:AnalyticalCollaborationOwnershipPrioritizationCommunication

Languages:English

Tech Stack:SalesforceSalesforce CommunitiesTackle.ioCrossbeamLMSSFDC

Company Brief

Vercel

Provides a frontend cloud platform and developer tools (including Next.js and v0) that simplify building, deploying, and scaling web and AI-native applications for developers and enterprises.

Industry: Cloud Computing

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series F

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Vercel

1 month ago

Partner Operations Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: San Francisco, New York, Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Own and optimize the Partner Operations tech stack, ensuring a best-in-class partner experience across PRM (Salesforce Communities), Tackle.io, Crossbeam, and LMS— managing integrations, improving adoption, and driving continuous improvement
•Implement and manage the PRM platform end-to-end, including deal registration workflows, partner pipeline visibility, rebate/entitlement tracking, partner newsletters, and SFDC integration
•Drive evolution of the Partner Program— launching MDF, building partner tiering frameworks, and providing partners with improved visibility into entitlements, pipeline, and earnings
•Partner with GTM Systems and Deal Desk to manage and optimize the partner price book in our quoting-to-cash process, streamline the closing process for partner-led deals, and improve the overall partner deal experience
•Collaborate with the Partnerships team to identify and implement optimizations across partner workflows, including lead funnel management, onboarding, incentive programs, and partner agreement processes

Pay and Benefits

Perks:EquityHealth InsuranceTime OffRemote Work

Key Requirements

•6+ years of experience in partner operations, channel operations, or sales operations at a high-growth SaaS company, with ownership of partner program systems and processes
•Deep Salesforce expertise, including reporting, dashboards, and experience with PRM platforms, CPQ, and partner ecosystem tooling (e.g., Tackle, Crossbeam)
•Proven ability to build operational foundations from the ground up— stand up or scale partner operations frameworks including deal registration, partner tiering, MDF, and incentive programs
•Strong analytical and data modeling skills— proficiency in Excel/Google Sheets and BI platforms, with SQL experience preferred
•Track record of translating complex, cross-functional business problems into clear insights and actionable recommendations for executive and front-line GTM audiences

Experience:6+ yearsSaaSPartner operationsGTM

Skills:AnalyticalCollaborationOwnershipPrioritizationCommunication

Languages:English

Tech Stack:SalesforceSalesforce CommunitiesTackle.ioCrossbeamLMSSFDC

Company Brief

Vercel

Provides a frontend cloud platform and developer tools (including Next.js and v0) that simplify building, deploying, and scaling web and AI-native applications for developers and enterprises.

Industry: Cloud Computing

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series F

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.1

Website LinkedIn Glassdoor