Moniepoint Group

2 weeks ago

Site Reliability Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Ensure Moniepoint’s services run smoothly by combining real-time incident response with strategic reliability engineering. You’ll participate in on-call rotations as Incident Commander, build dashboards and alerts for end-to-end visibility, automate repetitive operational work, and define/track SLIs and SLOs. You’ll also investigate escalated customer issues involving performance and reliability, partnering with development teams to instrument services and improve resilience.

Location: South Africa

Workplace: Remote

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Participate in on-call rotations to detect and triage service and reliability issues across environments, and serve as Incident Commander during major incidents.
•Create and maintain dashboards and alerts, working with development teams to instrument code for end-to-end visibility.
•Develop automation to eliminate manual, repetitive operational tasks (toil) across applications and infrastructure.
•Implement and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) defined by engineering leadership.
•Investigate and resolve escalated customer complaints beyond L1 and L2, especially those involving performance, reliability, or complex system behavior.

Pay and Benefits

Perks:Health InsurancePensionAnnual Bonus

Key Requirements

•Minimum 4 years of experience supporting enterprise applications as an SRE or similar role, with coding proficiency in Java, Go, or Python.
•Strong understanding of distributed systems concepts, microservices architecture, and software design patterns.
•Hands-on Kubernetes experience, including managing applications on a major cloud provider (GCP, AWS, or Azure) and troubleshooting container issues.
•Experience with Grafana dashboards and APM tools such as Datadog, New Relic, or Signoz, with a solid understanding of metrics, logs, and traces.
•Proficiency in SQL (e.g., PostgreSQL, MySQL) to write complex queries for debugging and understand database performance fundamentals.

Experience:4+ yearsEnterprise applicationsDistributed systemsMicroservicesCloudKubernetesObservability

Skills:Incident managementCross-functional collaborationProblem-solvingCommunicationOperational excellence

Languages:English

Tech Stack:JavaGoPythonKubernetesGCPAWSAzureGrafanaDatadogNew RelicSignozSQLPostgreSQLMySQL

Company Brief

Moniepoint Group

Provides digital payments, merchant services, agent banking, card issuance, and business banking solutions across Nigeria and other African markets, serving SMEs, merchants, and financial institutions with technology-first transaction and banking infrastructure.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Lagos, Nigeria

Founded: 2015

Website LinkedIn

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Moniepoint Group

2 weeks ago

Site Reliability Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: South Africa

Workplace: Remote

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Participate in on-call rotations to detect and triage service and reliability issues across environments, and serve as Incident Commander during major incidents.
•Create and maintain dashboards and alerts, working with development teams to instrument code for end-to-end visibility.
•Develop automation to eliminate manual, repetitive operational tasks (toil) across applications and infrastructure.
•Implement and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) defined by engineering leadership.
•Investigate and resolve escalated customer complaints beyond L1 and L2, especially those involving performance, reliability, or complex system behavior.

Pay and Benefits

Perks:Health InsurancePensionAnnual Bonus

Key Requirements

•Minimum 4 years of experience supporting enterprise applications as an SRE or similar role, with coding proficiency in Java, Go, or Python.
•Strong understanding of distributed systems concepts, microservices architecture, and software design patterns.
•Hands-on Kubernetes experience, including managing applications on a major cloud provider (GCP, AWS, or Azure) and troubleshooting container issues.
•Experience with Grafana dashboards and APM tools such as Datadog, New Relic, or Signoz, with a solid understanding of metrics, logs, and traces.
•Proficiency in SQL (e.g., PostgreSQL, MySQL) to write complex queries for debugging and understand database performance fundamentals.

Experience:4+ yearsEnterprise applicationsDistributed systemsMicroservicesCloudKubernetesObservability

Skills:Incident managementCross-functional collaborationProblem-solvingCommunicationOperational excellence

Languages:English

Tech Stack:JavaGoPythonKubernetesGCPAWSAzureGrafanaDatadogNew RelicSignozSQLPostgreSQLMySQL

Company Brief

Moniepoint Group

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Lagos, Nigeria

Founded: 2015

Website LinkedIn