Quality Assurance Manager

Thales
Belfast
Workplace: HybridFull timeFunction: QA, Test & Release EngineeringSkills: ["Analytical thinking","Critical thinking","Problem-solving","Communication","Stakeholder management"]

Manage quality and customer satisfaction across project and bid teams, representing the customer voice and driving a culture of continuous improvement throughout the project lifecycle. Monitor, analyze, and report quality performance, identify risks and improvement opportunities, and plan and conduct audits and surveillance aligned to project quality plans. Work closely with project teams, customers, suppliers, and business leaders while supporting best practices and quality decision-making.

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FursaFursa
Thales
Thales
2 days ago

Quality Assurance Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 minute agoStatus: Live

Job Summary

Manage quality and customer satisfaction across project and bid teams, representing the customer voice and driving a culture of continuous improvement throughout the project lifecycle. Monitor, analyze, and report quality performance, identify risks and improvement opportunities, and plan and conduct audits and surveillance aligned to project quality plans. Work closely with project teams, customers, suppliers, and business leaders while supporting best practices and quality decision-making.
Location: Belfast
Workplace: Hybrid
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Manager level

Key Responsibilities

  • •Act as the customer representative within project and bid teams to maximize customer satisfaction.
  • •Monitor, analyze, and report quality performance to support successful project delivery.
  • •Encourage and develop best practice across programmes and functions.
  • •Identify risks, opportunities, and areas for continuous improvement.
  • •Plan and conduct project audits and surveillance activities aligned to Project Quality Plans and audit strategies.

Pay and Benefits

Perks:Health InsuranceAnnual BonusCycle ToEmployee DiscountsPaid Volunteering

Key Requirements

  • •Experience working within a quality assurance, regulated, or continuous improvement environment.
  • •Sound knowledge of current quality standards, practices, and methodologies.
  • •Understanding of Quality Management Systems (QMS) and certification requirements.
  • •Qualified auditor status or equivalent auditing experience.
  • •This role will require SC Clearance; advantageous if currently held, otherwise the successful applicant must undergo, achieve, and maintain SC Clearance.
Skills:Analytical thinkingCritical thinkingProblem-solvingCommunicationStakeholder management
Certifications:Lead Auditor certification (where appropriate)
Tech Stack:QMS

Eligibility

Security Clearance:SC

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn