Implementation Lead, Brand Partnerships

Own the operational backbone of Substack’s sponsorships marketplace, serving as a first-line solutions lead for brands and agencies. Implement scalable campaign workflows—from trafficking and QA through launch, delivery monitoring, and wrap—while building integrations, tracking, and order management. Troubleshoot onboarding issues quickly, translate between ad ops and solutions engineering, and collaborate with design and engineering to turn repeat needs into durable tooling and playbooks.