Technical Specialist

InterSystems
Sydney
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Presentation","Customer focus","Training","Documentation"]

Deliver technical implementation for InterSystems TrakCare, supporting customer projects with interface integration, documentation, and unit/system testing. Install, configure, and update TrakCare across environments, apply patches/releases, and provide interface and production support. Contribute to customer-specific development when needed, liaise with clients/business analysts, help resolve acceptance issues around go-live, and create training and technical documentation.

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FursaFursa
InterSystems
InterSystems
1 month ago

Technical Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver technical implementation for InterSystems TrakCare, supporting customer projects with interface integration, documentation, and unit/system testing. Install, configure, and update TrakCare across environments, apply patches/releases, and provide interface and production support. Contribute to customer-specific development when needed, liaise with clients/business analysts, help resolve acceptance issues around go-live, and create training and technical documentation.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Develop interface and implementation documentation, including connectivity requirements and technical details; produce “as built” documentation.
  • •Implement interfaces with unit and system testing and support interfaces as requirements change.
  • •Install, configure, and update TrakCare across multiple environments/servers; apply patches and ad-hoc releases.
  • •Provide technical support and troubleshooting for reports, stored procedures, interfaces, and data conversions/migration scripts; monitor and respond to support ticket calls.
  • •Liaise with clients or business analysts and assist project managers during implementation; manage acceptance issues and produce training and technical documentation.

Key Requirements

  • •Knowledge of SQL, HTML5, CSS, JavaScript, REST APIs, JSON, and XML.
  • •Familiarity with Python or shell scripting for automation and data tasks.
  • •Familiarity with Git, automated testing, CI/CD, and containerised deployment (desirable).
  • •Experience with data analysis and database methodologies; be able to design and write technical documents.
  • •Computer Science or IT degree; proficient customer-focused support and communication skills.
Experience:HealthcareHealthcare interoperability
Education:Bachelor's
Skills:CommunicationPresentationCustomer focusTrainingDocumentation
Languages:English
Tech Stack:InterSystems TrakCareInterSystems IRIS for HealthIRIS for HealthUnixLinuxMS WindowsSQLHTML5CSSJavaScriptREST APIsJSONXMLPythonShell scriptingGitAutomated testingCI/CDContainerised deploymentMicrosoft Office

Company Brief

InterSystems
Develops database management, interoperability, and analytics platforms—particularly for healthcare and financial services. Known for products like Caché, Ensemble, HealthShare and the InterSystems IRIS data platform enabling integrated data management and real-time applications.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Cambridge, United States
Founded: 1978
WebsiteLinkedIn