Business Analyst Document Operations German fluent (m/w/d) (Köln, DE)

Drive the strategic and operational evolution of input/output management for document services at the Zurich Group in Cologne. Analyze, model, and optimize end-to-end document management processes, from incoming documents and classification to data extraction and outbound communication. Create transparency across document and information flows, derive standardization and digitization opportunities, translate business needs into structured concepts and user stories, and support implementation with IT, platform teams, and external providers through workshops and stakeholder alignment.