Director, Learning and Development – Life Company Direct Distribution Sales

Lead learning and development for Life Company direct distribution sales, overseeing new-hire classes and ongoing training across Life, Health, and Retirement Income Sales. Manage a team that assesses learning needs, builds learning paths, and governs a portfolio of learning solutions aligned to USAA strategy. Partner with stakeholders and executives to address human performance gaps, evaluate program effectiveness, manage budgets, and establish performance expectations while coordinating vendor partnerships.