Associate Divisional Manager-PRWA Exports Management

Lead and govern export market quality issue management by ensuring timely identification, containment, root-cause resolution, corrective actions, and recurrence prevention. Coordinate across international business, product engineering, manufacturing, supplier quality, service, warranty, and regulatory teams to improve customer satisfaction, product reliability, and brand reputation. Drive governance, dashboards, and continuous improvement through warranty analytics, recall management, and structured problem-solving (e.g., 8D, 5 Why, FMEA).