Inside Sales Coordinator

Universal Forest Products
United States
Workplace: OnsiteFull timeUSD 25 - 29 hourlyFunction: Sales0Education: high_schoolSkills: ["Communication","Problem-solving","Customer focus","Reporting"]

Develop and qualify sales prospects while supporting existing customers primarily through phone outreach. Handle basic customer issues and route complex problems to higher-level staff, soliciting orders and driving market penetration using web-based leads. Assist with qualifying leads by timing and needs, communicate sample and program updates, and collaborate with account and product managers to expand product sales. Produce reports and attend trainings and product introductions as needed.

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FursaFursa
Universal Forest Products
Universal Forest Products
2 days ago

Inside Sales Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Develop and qualify sales prospects while supporting existing customers primarily through phone outreach. Handle basic customer issues and route complex problems to higher-level staff, soliciting orders and driving market penetration using web-based leads. Assist with qualifying leads by timing and needs, communicate sample and program updates, and collaborate with account and product managers to expand product sales. Produce reports and attend trainings and product introductions as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Maintain frequent communication with the customer base to gather information and ensure satisfaction.
  • •Handle basic issues and problems, referring more complex matters to higher-level staff.
  • •Solicit sales orders from existing customers via phone.
  • •Develop new customers through “pull” activities using marketing phone-internet and execute market penetration using web-based sales leads.
  • •Communicate sample needs and program updates, support product sales growth, and coordinate with account and product managers to address customer requests and problems.

Pay and Benefits

Salary: USD 25 - 29 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveEquityLearning BudgetWellness Stipend

Key Requirements

  • •0-2 years of experience, preferably in customer service.
  • •Minimum high school graduate.
  • •Beginning-to-working knowledge of the subject matter.
  • •Proficiency using computer and business software, including Microsoft Excel, Word, and Outlook.
  • •Working knowledge of office equipment such as a computer and scanner.
Experience:0Customer service
Education:High School
Skills:CommunicationProblem-solvingCustomer focusReporting
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft OutlookWeb-based sales leadsComputerScanner

Company Brief

Universal Forest Products
Manufactures and distributes wood, composite, and other building products for residential and commercial construction. Serves customers across retail, construction, industrial, and packaging markets through a broad network of manufacturing and distribution operations.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Grand Rapids, United States
Founded: 1955
WebsiteLinkedIn