Solution Customer Service Intern

Thales
São Paulo
Workplace: HybridInternshipFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Coordination","Communication","Attention to detail","Administrative support"]

Support Customer Service and Order Management activities within the MCS Solutions & Services team. Under supervision, assist in processing customer purchase orders, entering data into ERP systems, and tracking orders through invoicing. Help prepare documentation for project kick-off meetings and coordinate follow-ups between Sales, Project Management, and Finance. Maintain updated internal records, participate in process meetings, and complete basic reporting and administrative tasks.

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FursaFursa
Thales
Thales
1 month ago

Solution Customer Service Intern

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support Customer Service and Order Management activities within the MCS Solutions & Services team. Under supervision, assist in processing customer purchase orders, entering data into ERP systems, and tracking orders through invoicing. Help prepare documentation for project kick-off meetings and coordinate follow-ups between Sales, Project Management, and Finance. Maintain updated internal records, participate in process meetings, and complete basic reporting and administrative tasks.
Location: São Paulo
Workplace: Hybrid
Employment Type: Internship · Permanent
Job Function: Customer Support (Service Desk)
Seniority: Intern level

Key Responsibilities

  • •Assist in checking customer purchase orders and entering/supporting data entry into ERP systems.
  • •Support order tracking activities until invoicing, under supervision.
  • •Help prepare documentation and materials for project kick-off meetings.
  • •Support communication and follow-ups between Sales, Project Managers, and Finance teams.
  • •Maintain updated records in internal systems and complete basic reporting and administrative tasks.

Pay and Benefits

Perks:Health InsuranceMeal VoucherCommuter BenefitsWellhubStipend

Key Requirements

  • •Undergraduate student in Business Administration, International Business, Industrial Engineering, or a related field.
  • •Knowledge of Microsoft Excel.
  • •Intermediate English.
  • •Ability to assist with order processing and data entry under supervision.
  • •Willingness to participate in meetings to learn about processes and business operations.
Education:Bachelor's
Skills:CoordinationCommunicationAttention to detailAdministrative support
Languages:English
Tech Stack:Microsoft ExcelERP

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn