Executive Support Lead, Americas

WPP
New York
Workplace: OnsiteFull timeUSD 100,000 - 230,000 annuallyFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Stakeholder management","Relationship building","Influencing","Communication","Discretion"]

Lead executive support across the Americas region, ensuring consistent, proactive high-touch technology services for executive stakeholders. Provide hands-on escalation and support, oversee coverage and service processes, and manage the lifecycle of executive technology assets. Establish service governance, track performance, identify risks and trends, and drive continuous improvements. Coach and develop regional Executive Support Specialists and help shape global standards and operating model.

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FursaFursa
WPP
WPP
2 days ago

Executive Support Lead, Americas

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead executive support across the Americas region, ensuring consistent, proactive high-touch technology services for executive stakeholders. Provide hands-on escalation and support, oversee coverage and service processes, and manage the lifecycle of executive technology assets. Establish service governance, track performance, identify risks and trends, and drive continuous improvements. Coach and develop regional Executive Support Specialists and help shape global standards and operating model.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead the delivery of executive support services across the region to ensure consistency, quality, and accountability
  • •Provide direct executive technology support to assigned executive stakeholders and act as a senior escalation and support resource
  • •Ensure office coverage and resources align with executive demand and business priorities
  • •Lead regional service governance, reporting, and performance management, including continuous improvement initiatives
  • •Lead, coach, and develop Executive Support Specialists, including workforce planning and capability development

Pay and Benefits

Salary: USD 100,000 - 230,000 annually

Key Requirements

  • •5+ years’ experience supporting senior executives, C-suite leaders, board members, or equivalent executive stakeholders
  • •Strong people leader with experience building high performing support teams
  • •Exceptional stakeholder management and relationship-building skills focused on executive needs
  • •Calm and effective during high-pressure situations and executive escalations
  • •Excellent communication skills to influence technical and non-technical audiences, with discretion and trust in executive environments
Experience:5+ years
Skills:Stakeholder managementRelationship buildingInfluencingCommunicationDiscretion
Languages:English
Tech Stack:Technology services

Company Brief

WPP
Global marketing and communications services group offering advertising, media investment management, branding, public relations, and digital services to multinational clients across industries.
Industry: Advertising Media Groups
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1971
WebsiteLinkedIn