Citizens Banker

Citizens Bank
Newark, New Jersey
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship building","Customer-centricity","Self-motivation"]

Provide trusted advice as the face of the branch by building customer relationships and helping people with spending, saving, borrowing, and investing needs. Recommend and refer products and services through in-person and phone interactions, understand customer goals, and introduce digital/mobile banking options. Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs while following all financial policies, cash-handling procedures, and applicable laws.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Citizens Bank
Citizens Bank
1 month ago

Citizens Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Provide trusted advice as the face of the branch by building customer relationships and helping people with spending, saving, borrowing, and investing needs. Recommend and refer products and services through in-person and phone interactions, understand customer goals, and introduce digital/mobile banking options. Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs while following all financial policies, cash-handling procedures, and applicable laws.
Location: Newark, New Jersey
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Build lasting customer relationships and provide trusted financial advice at the branch.
  • •Assist customers with financial solutions across spending, saving, borrowing, and investing needs.
  • •Recommend tailored products and help customers plan for goals such as future planning, home buying, and credit cards.
  • •Introduce digital and mobile-first banking options, including app-based transactions and ATMs.
  • •Make outbound calls to acquire customers and schedule financial checkup appointments while following cash-handling and regulatory procedures.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceWellness Stipend

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience, with ability to meet or exceed goals.
  • •Ability to ask questions, identify needs, and improve customer relationships.
  • •Proven success building relationships and recommending/referring products in-person and by phone.
  • •Demonstrated ability using digital technology to support business goals and problem-solve customer issues.
Experience:Consumer banking
Education:High School
Skills:CommunicationProblem-solvingRelationship buildingCustomer-centricitySelf-motivation

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website