Subject Matter Expert

Sutherland
Chennai
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 5+ yearsSkills: ["Stakeholder management","Written communication","Verbal communication","Organizational skills","Adoption mindset"]

Implement translation and localization platform rollouts for enterprise clients by running discovery sessions and translating current translation operations into a defined to-be workflow. Configure the platform (service tiers, glossaries, Translation Memory imports, language pairs, roles, and approval routing), migrate translation assets, and deliver role-based training. Provide ongoing support to drive adoption, handle escalations, validate release fit via UAT, and convert usage patterns into actionable requirements for engineering.

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Sutherland
Sutherland
2 days ago

Subject Matter Expert

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 minutes agoStatus: Closed

Job Summary

Implement translation and localization platform rollouts for enterprise clients by running discovery sessions and translating current translation operations into a defined to-be workflow. Configure the platform (service tiers, glossaries, Translation Memory imports, language pairs, roles, and approval routing), migrate translation assets, and deliver role-based training. Provide ongoing support to drive adoption, handle escalations, validate release fit via UAT, and convert usage patterns into actionable requirements for engineering.
Location: Chennai
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Mid level

Key Responsibilities

  • •Run discovery and requirements workshops to capture the current translation operation and define the to-be workflow on the platform.
  • •Configure the platform for the client operating model, including service tiers, glossaries, Translation Memory imports, language pairs, user roles, and approval routing.
  • •Migrate client translation assets (glossaries, Translation Memory, style guides, and reference content) into the platform.
  • •Deliver role-based training and author end-user documentation and operating procedures for Requesters, Reviewers, Approvers, and Administrators.
  • •Provide ongoing support for adoption and escalations, validate releases with client UAT, and translate user feedback into actionable requirements for engineering and QA.

Key Requirements

  • •5+ years implementing translation, localization, or content workflow platforms for enterprise clients, including rollout, training, and adoption responsibilities.
  • •Experience configuring and operating Translation Management Systems (TMS), CAT tools, or equivalent localization platforms.
  • •Working knowledge of Translation Memory concepts, glossary management, fuzzy matching, and post-editing workflows.
  • •Familiarity with localization formats including TMX, SDLTM, XLIFF, CSV, and Excel for asset migration.
  • •Bachelor’s or Master’s degree in Business Administration, Information Technology, Mass Communication, or a related field; MBA/Project Management specialization or PMP/PRINCE2 is a plus.
Experience:5+ yearsTranslationLocalizationEnterprise
Skills:Stakeholder managementWritten communicationVerbal communicationOrganizational skillsAdoption mindset
Certifications:PMPPRINCE2
Languages:English
Tech Stack:Translation Management SystemsCAT toolsTranslation MemoryTMXSDLTMXLIFFCSVExcel

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
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Glassdoor: 3.5
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