Manager, Spaceport Events

Lead SpaceX’s Spaceport Events operations for the Hospitality team, overseeing staff supervision, guest services, customer satisfaction, and quality control across multiple food service outlets and event operations. Own service standards and improvement efforts, manage JIRA-based hospitality requests, and drive training programs around customer service, allergen awareness, and food safety. Handle scheduling, payroll, hiring, onboarding, inventory controls, and vendor coordination to ensure consistent excellence.