CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Deliver a customer-first experience by guiding customers through vehicle sales, appraisals, test drives, and financing applications. Support inventory processes, including vehicle check-in, daily scanning, and reconciliation, and perform cosmetic inspections to meet quality standards. Handle paperwork, auditing, and payment tasks, and coordinate service appointments by reviewing repair order invoices for accuracy. Follow EH&S requirements and maintain a clean, orderly work area.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Conduct vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for billing accuracy while following EH&S requirements.

Pay and Benefits

Salary: USD 19 - 39.6 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma (or equivalent) and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

Loading job details...

Preparing the role view and application actions.

CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Conduct vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for billing accuracy while following EH&S requirements.

Pay and Benefits

Salary: USD 19 - 39.6 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma (or equivalent) and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website