Store Team Lead

Crocs Inc.
United States
Workplace: OnsiteFull timeUSD 17 - 21 hourlyFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Leadership","Customer service","Sales drive","Communication","Team collaboration"]

Lead store teams to deliver exceptional consumer experiences using Crocs’ C.H.A.R.M service model. Champion a positive culture, assist across store departments (POS, customer service, merchandising, visual presentation, and stockroom operations), and drive sales by coaching on the floor. Oversee day-to-day activities in your assigned area, maintain service standards, and fulfill key holder responsibilities including opening/closing, cash handling, and asset protection procedures.

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Crocs Inc.
Crocs Inc.
12 hours ago

Store Team Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead store teams to deliver exceptional consumer experiences using Crocs’ C.H.A.R.M service model. Champion a positive culture, assist across store departments (POS, customer service, merchandising, visual presentation, and stockroom operations), and drive sales by coaching on the floor. Oversee day-to-day activities in your assigned area, maintain service standards, and fulfill key holder responsibilities including opening/closing, cash handling, and asset protection procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences using the C.H.A.R.M service model.
  • •Champion a positive team culture by sharing ideas, feedback, and concerns while demonstrating core values.
  • •Assist across store departments including POS management, customer service, merchandising, visual presentation, and stockroom operations.
  • •Lead on the sales floor and work with Store Management to achieve and exceed personal and team sales goals.
  • •Manage day-to-day team activities by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining high service standards.

Pay and Benefits

Salary: USD 17 - 21 hourly
Perks:Health InsuranceDentalVisionPaid Leave401kLife InsuranceDisability

Key Requirements

  • •Must be 18 years or older.
  • •2-3 years of retail experience, with preference for prior store leadership roles.
  • •Flexibility to work nights, weekends, holidays, and extended hours with regular attendance and punctuality.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Ability to handle physical demands like lifting up to 30 pounds and being on your feet for at least 8 hours per shift.
Experience:2-3 yearsRetail
Skills:LeadershipCustomer serviceSales driveCommunicationTeam collaboration
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn