Consultant - Customer Service

Sutherland
Chennai
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: []

Provide technical support and customer care for a worldwide online sales platform. You’ll work with a team supporting German-speaking customers, following intensive training standards to ensure high-quality customer service. This role is part of the India operations based in Chennai and focuses on delivering strong customer experience through effective support and communication.

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FursaFursa
Sutherland
Sutherland
4 days ago

Consultant - Customer Service

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Provide technical support and customer care for a worldwide online sales platform. You’ll work with a team supporting German-speaking customers, following intensive training standards to ensure high-quality customer service. This role is part of the India operations based in Chennai and focuses on delivering strong customer experience through effective support and communication.
Location: Chennai
Workplace: Onsite
Employment Type: Full time · 6 months
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver technical support to customers.
  • •Provide customer Betreuung (customer care) for a global online sales platform.
  • •Support customers in German as part of the customer service function.
  • •Follow training standards to maintain high-quality customer service.

Pay and Benefits

Perks:Health Insurance

Key Requirements

  • •Motivated candidate to work in customer service and technical support.
  • •German-speaking ability (deutschsprachige Kandidaten).
  • •Willingness to complete intensive training for high-quality customer support.
  • •Ability to support and care for customers for a global online sales platform.
Languages:German

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor