Nowlun

1 year ago

Senior Customer Success Logistics Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Senior Customer Success Executive in logistics focusing on account engagement, managing key client relationships, driving new business within existing accounts, and leveraging data analytics to optimize ocean freight pricing and service delivery.

Location: Alexandria, Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Identify and pursue new business opportunities within existing client accounts to drive revenue growth.
•Ensure new businesses from one customers are landed smoothly within Nowlun's operation team
•Manage and nurture relationships with key accounts to ensure high levels of client satisfaction and retention.
•Collaborate with cross-functional teams to ensure seamless service delivery and address client needs effectively.
•Utilize data analytics to provide strategic insights and recommendations to clients regarding their shipping and logistics needs.

Pay and Benefits

Perks:Annual BonusEquityHealth Insurance

Key Requirements

•5+ years of experience in account engagement or operation within logistics (preferably in freight forwarding or a relevant field)
•Strong understanding of ocean freight processes and pricing structures
•Excellent communication and interpersonal skills with the ability to build rapport with clients
•Demonstrated ability to analyze data and provide actionable insights to clients
•Goal-oriented mindset with a track record of meeting or exceeding sales targets

Experience:5+ yearsLogisticsFreight forwarding

Education:Bachelor's

Skills:CommunicationInterpersonal skillsData analysisRelationship managementNegotiation

Languages:English

Tech Stack:CRM

Company Brief

Nowlun

Nowlun operates an online e-commerce platform, offering lifestyle and fashion products direct-to-consumer via its website. The company focuses on digital retail, showcasing product collections and enabling customers to purchase goods online.

Industry: Direct to Consumer Brands

Website

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Nowlun

1 year ago

Senior Customer Success Logistics Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Alexandria, Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Identify and pursue new business opportunities within existing client accounts to drive revenue growth.
•Ensure new businesses from one customers are landed smoothly within Nowlun's operation team
•Manage and nurture relationships with key accounts to ensure high levels of client satisfaction and retention.
•Collaborate with cross-functional teams to ensure seamless service delivery and address client needs effectively.
•Utilize data analytics to provide strategic insights and recommendations to clients regarding their shipping and logistics needs.

Pay and Benefits

Perks:Annual BonusEquityHealth Insurance

Key Requirements

•5+ years of experience in account engagement or operation within logistics (preferably in freight forwarding or a relevant field)
•Strong understanding of ocean freight processes and pricing structures
•Excellent communication and interpersonal skills with the ability to build rapport with clients
•Demonstrated ability to analyze data and provide actionable insights to clients
•Goal-oriented mindset with a track record of meeting or exceeding sales targets

Experience:5+ yearsLogisticsFreight forwarding

Education:Bachelor's

Skills:CommunicationInterpersonal skillsData analysisRelationship managementNegotiation

Languages:English

Tech Stack:CRM

Company Brief

Nowlun

Industry: Direct to Consumer Brands

Website