Senior Virtual Relationship Officer - Business Aspire (Dubai, AE)

Abu Dhabi Commercial Bank
Dubai
Workplace: OnsiteFull timeFunction: SalesExperience: 4+ yearsEducation: bachelorsSkills: ["Communication","Influencing","Relationship building","Problem solving","Decision making"]

Manage a portfolio of Business Aspire clients through structured virtual engagement, building a deep understanding of their business and service needs. Maintain contact plans, capture interactions in approved systems, and identify opportunities for cross-sell and onboarding using digital channels. Conduct needs analysis and recommend deposit, lending, and transactional solutions while supporting compliance, AML/KYC, and risk monitoring. Prepare credit applications and coordinate with credit, risk, and compliance teams to support portfolio performance.

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FursaFursa
Abu Dhabi Commercial Bank
Abu Dhabi Commercial Bank
3 days ago

Senior Virtual Relationship Officer - Business Aspire (Dubai, AE)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Manage a portfolio of Business Aspire clients through structured virtual engagement, building a deep understanding of their business and service needs. Maintain contact plans, capture interactions in approved systems, and identify opportunities for cross-sell and onboarding using digital channels. Conduct needs analysis and recommend deposit, lending, and transactional solutions while supporting compliance, AML/KYC, and risk monitoring. Prepare credit applications and coordinate with credit, risk, and compliance teams to support portfolio performance.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Manage a portfolio of Business Aspire clients through structured virtual engagement to understand client business, financial position, and service needs.
  • •Maintain contact plans, review account activity, handle enquiries, and ensure accurate recording of interactions and actions in approved systems.
  • •Identify and progress new client opportunities via virtual and digital channels, qualify prospects, and support end-to-end onboarding aligned to approved processes.
  • •Review existing relationships to identify cross-sell opportunities and recommend suitable products/services to support revenue growth while maintaining portfolio quality.
  • •Prepare and submit credit applications, renewals, and reviews, ensuring adherence to risk appetite and AML/KYC/regulatory requirements while coordinating with credit, risk, and compliance teams.

Pay and Benefits

Perks:Health InsuranceGroup LifePaid LeaveRemote WorkLearning Budget

Key Requirements

  • •At least 4 years of relationship management experience, with emphasis on business banking and client relationship management.
  • •Bachelor’s degree in Business, Finance, Accounting, Economics, or a related discipline.
  • •Certified Financial Planner or Chartered Financial Analyst equivalent.
  • •Strong understanding of business banking products and services, relationship/portfolio management, and virtual & digital client servicing models.
  • •Knowledge of AML, KYC, regulatory compliance, credit fundamentals and risk awareness, audit/control adherence, and CRM/banking platforms.
Experience:4+ yearsBusiness banking
Education:Bachelor's in Business, Finance, Accounting, Economics (or related discipline)
Skills:CommunicationInfluencingRelationship buildingProblem solvingDecision making
Certifications:Certified Financial PlannerChartered Financial Analyst (CFA)
Tech Stack:CRM systemsOnline bankingMobile appsVirtual banking platformsBanking platforms

Company Brief

Abu Dhabi Commercial Bank
ADCB (Abu Dhabi Commercial Bank) is a UAE-based public bank offering retail, corporate, investment banking, treasury and wealth management services across the UAE and internationally, serving individuals, SMEs and large corporates.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1985
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Glassdoor: 3.6
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