Universal Banker - South Memorial Parkway

Truist Financial
Huntsville
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Interpersonal skills","Communication skills","Multitasking","Customer focus","Compliance"]

Deliver timely, accurate client transactions while maintaining proper handling of assigned monies and providing a high-quality client experience. Educate customers on digital self-service options (ATMs, online and mobile banking), support outbound calling and Integrated Relationship Management (IRM), and contribute to retail community bank leadership routines. Assist with new account openings, problem resolution, and cross-training across sales and service, while adhering to internal controls and risk policies.

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Truist Financial
Truist Financial
5 days ago

Universal Banker - South Memorial Parkway

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Deliver timely, accurate client transactions while maintaining proper handling of assigned monies and providing a high-quality client experience. Educate customers on digital self-service options (ATMs, online and mobile banking), support outbound calling and Integrated Relationship Management (IRM), and contribute to retail community bank leadership routines. Assist with new account openings, problem resolution, and cross-training across sales and service, while adhering to internal controls and risk policies.
Location: Huntsville
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide a consistent, positive client experience by engaging clients and completing complex and standardized transactions while uncovering needs.
  • •Educate clients on digital self-service solutions, including ATMs, online and mobile banking, to improve their banking experience.
  • •Support the sales process through outbound calls, checking for client offers, and identifying needs or opportunities (referring to specialists when needed).
  • •Support Integrated Relationship Management (IRM) activities to deliver appropriate Truist expertise and solutions.
  • •Follow internal controls, operational procedures, and risk management policies, and serve as secondary contact for new account openings and problem resolution.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeavePaid HolidaysPensionEquity

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
  • •Ability to master PC keyboard/software skills and demonstrated proficiency in basic computer applications, such as Microsoft Office products.
Experience:2+ years
Education:High School
Skills:Interpersonal skillsCommunication skillsMultitaskingCustomer focusCompliance
Languages:English
Tech Stack:Microsoft OfficeATMsOnline BankingMobile BankingPC

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn