Senior People Operations Coordinator

Teneo
Cardiff, London, Manchester
Workplace: HybridFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Service mindset","Stakeholder management","Sound judgement","Communication","Continuous improvement"]

Own end-to-end employee lifecycle operations for key UK functions, serving as the first point of contact for employees and managers. Coordinate onboarding/offboarding, probation, absence and wellbeing, employment changes, and contractor onboarding in Workday. Resolve routine and moderately complex HR cases, partner with Payroll, Reward, HRIS, Recruitment, and IT, and drive continuous improvement to simplify people operations across London, Cardiff, and Manchester.

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Teneo
Teneo
4 months ago

Senior People Operations Coordinator

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Job Summary

Own end-to-end employee lifecycle operations for key UK functions, serving as the first point of contact for employees and managers. Coordinate onboarding/offboarding, probation, absence and wellbeing, employment changes, and contractor onboarding in Workday. Resolve routine and moderately complex HR cases, partner with Payroll, Reward, HRIS, Recruitment, and IT, and drive continuous improvement to simplify people operations across London, Cardiff, and Manchester.
Location: Cardiff, London, Manchester
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Own and manage employee lifecycle operations, including onboarding, probation, leave/absence and wellbeing cases, visa/immigration support, job/contractual changes, internal transfers, and offboarding.
  • •Coordinate onboarding and offboarding for Financial Advisory and Management Consulting, ensuring stakeholders understand responsibilities, deadlines, and next steps.
  • •Manage employment changes (promotions, salary/allowances, flexible working, hours/location changes, and internal/international transfers) with complete documentation and Workday accuracy.
  • •Provide first point of contact support for routine and moderately complex people-related queries, escalating sensitive/high-risk matters appropriately.
  • •Act as a Workday subject matter expert, resolve HRIS issues, maintain data quality, support cyclical processes (e.g., goal setting and performance/review cycles), and improve reporting/data needs.

Pay and Benefits

Perks:Health InsurancePensionIncome ProtectionLife AssuranceAnnual BonusPaid Leave

Key Requirements

  • •At least 2 years’ experience as an HR Generalist.
  • •Knowledge of local employment legislation.
  • •Experience with HRIS systems like Workday preferred.
  • •A bachelor’s degree in human resources/business management/psychology or CIPD Level 3/5 qualification is highly regarded.
  • •Strong administration skills with excellent attention to detail and exceptional customer service/prioritization.
Experience:HR generalist
Education:Bachelor's in human resources, business management, psychology or CIPD Level 3 or 5
Skills:Service mindsetStakeholder managementSound judgementCommunicationContinuous improvement
Certifications:CIPD Level 3CIPD Level 5
Tech Stack:WorkdayMicrosoft OfficeExcelWordPowerPoint

Company Brief

Teneo
Teneo is a global advisory firm that helps leaders navigate strategy, communications, risk, and transformation. It serves corporations, investors, and institutions with consulting, public affairs, crisis management, and CEO advisory services.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: New York City, United States
Founded: 2011
WebsiteLinkedIn