Senior Virtual Relationship Officer - Business Aspire (Dubai, AE)

Abu Dhabi Commercial Bank
Dubai
Full timeFunction: SalesExperience: 4+ yearsEducation: bachelorsSkills: ["Communication","Influencing","Relationship building","Problem solving","Decision making"]

Manage a portfolio of Business Banking Aspire clients through structured virtual engagement, building deep understanding of client needs and financial position. Maintain contact plans, record actions in approved systems, identify and progress new opportunities via digital channels, and review accounts to deliver cross-sell recommendations. Conduct needs analysis, explain deposits/lending/transaction solutions, monitor performance and risk indicators, and support credit applications while ensuring AML/KYC and regulatory compliance.

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FursaFursa
Abu Dhabi Commercial Bank
Abu Dhabi Commercial Bank
7 hours ago

Senior Virtual Relationship Officer - Business Aspire (Dubai, AE)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Manage a portfolio of Business Banking Aspire clients through structured virtual engagement, building deep understanding of client needs and financial position. Maintain contact plans, record actions in approved systems, identify and progress new opportunities via digital channels, and review accounts to deliver cross-sell recommendations. Conduct needs analysis, explain deposits/lending/transaction solutions, monitor performance and risk indicators, and support credit applications while ensuring AML/KYC and regulatory compliance.
Location: Dubai
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Manage an assigned portfolio of Business Banking Aspire clients through structured virtual engagement, building understanding of each client’s business and service needs.
  • •Maintain contact plans, review account activity, respond to enquiries, and accurately record interactions in approved systems.
  • •Identify and progress new client opportunities via virtual and digital channels, qualifying prospects and supporting end-to-end onboarding.
  • •Review existing relationships to identify cross-sell opportunities and recommend appropriate products and services to support revenue and portfolio quality.
  • •Prepare and submit credit applications, renewals and reviews while working with credit, risk and compliance teams to meet AML/KYC and regulatory requirements.

Pay and Benefits

Perks:Health InsuranceGroup LifePaid LeaveRemote WorkLearning BudgetEducation AssistancePersonal Accident

Key Requirements

  • •At least 4 years of relationship management experience, with emphasis on business banking and client relationship management.
  • •Bachelor’s degree in Business, Finance, Accounting, Economics or a related discipline.
  • •Equivalent of Certified Financial Planner or Chartered Financial Analyst (CFA).
  • •Knowledge of business banking products and services, including relationship and portfolio management.
  • •Experience with virtual/digital client servicing, client needs analysis, AML/KYC, CRM systems, and channel adoption.
Experience:4+ yearsBusiness bankingRelationship managementVirtual client servicingDigital onboardingAML/KYC
Education:Bachelor's in Business, Finance, Accounting, Economics or related discipline
Skills:CommunicationInfluencingRelationship buildingProblem solvingDecision making
Certifications:Certified Financial PlannerChartered Financial AnalystCFACFP
Tech Stack:Online bankingMobile appsVirtual banking platformsCRM systemsBanking platforms

Company Brief

Abu Dhabi Commercial Bank
ADCB (Abu Dhabi Commercial Bank) is a UAE-based public bank offering retail, corporate, investment banking, treasury and wealth management services across the UAE and internationally, serving individuals, SMEs and large corporates.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1985
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