Policy Management Officer (Cairo, EG)

Allianz
Cairo
Workplace: HybridFull timeFunction: Government Affairs & Public PolicySkills: ["Communication","Team player","Time management","Proactive","Leadership"]

A fast-paced Policy Management Officer role overseeing a portfolio of corporate clients. You will be the face of Allianz, handling administration and renewal of contracts, coordinating with brokers and sales managers, and ensuring timely responses within 24-hour SLAs. The role emphasizes strong communication, teamwork, AI readiness, and adherence to data protection and anti-corruption procedures in a high-volume environment.

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FursaFursa
Allianz
Allianz
4 months ago

Policy Management Officer (Cairo, EG)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

A fast-paced Policy Management Officer role overseeing a portfolio of corporate clients. You will be the face of Allianz, handling administration and renewal of contracts, coordinating with brokers and sales managers, and ensuring timely responses within 24-hour SLAs. The role emphasizes strong communication, teamwork, AI readiness, and adherence to data protection and anti-corruption procedures in a high-volume environment.
Location: Cairo
Workplace: Hybrid
Employment Type: Full time
Job Function: Government Affairs & Public Policy

Key Responsibilities

  • •Respond to requests from external and internal clients through email within our 24 hour service level agreements (SLA).
  • •Process 40+ email per day and work on additional tasks.
  • •Act as the main point of contact for assigned group schemes, Sales Managers & brokers.
  • •Responsible for the policy management of small, medium and large corporate clients.
  • •Follow department and company procedures in relation to anti-corruption and fraud, complaints handling and data protection.

Key Requirements

  • •Fluency in English is a must
  • •Administrative experience in a customer focused role
  • •Strong knowledge of Microsoft Office (Word & Excel)
  • •Experience working in pressurized environment with tight deadlines
  • •High attention to detail. Time Management
Experience:Insurance
Skills:CommunicationTeam playerTime managementProactiveLeadership
Languages:English
Tech Stack:Microsoft OfficeEmail

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn