The North Face: Store Manager - Fashion Valley

The North Face
San Diego
Workplace: OnsiteFull timeUSD 76,800 - 96,000 annuallyFunction: OtherExperience: 3-5 yearsEducation: high_schoolSkills: ["Customer-centric mindset","Coaching","Motivating","Communication","Adaptability"]

Lead day-to-day store performance as the strategic Store Manager, driving exceptional customer experience and business results. Manage people leadership across hiring, onboarding, performance, promotions, and terminations, while shaping an inclusive store culture aligned to company values. Own store operations including scheduling, expense control, loss prevention, audits, reporting, inventory, and visual merchandising standards. Coach teams in customer service, product knowledge, and operational excellence while resolving escalated concerns.

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The North Face
The North Face
1 month ago

The North Face: Store Manager - Fashion Valley

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 days agoStatus: Live

Job Summary

Lead day-to-day store performance as the strategic Store Manager, driving exceptional customer experience and business results. Manage people leadership across hiring, onboarding, performance, promotions, and terminations, while shaping an inclusive store culture aligned to company values. Own store operations including scheduling, expense control, loss prevention, audits, reporting, inventory, and visual merchandising standards. Coach teams in customer service, product knowledge, and operational excellence while resolving escalated concerns.
Location: San Diego
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Model exceptional customer service and selling behaviors to elevate the in-store experience.
  • •Partner with store leaders and associates to achieve/exceed sales goals and monitor KPIs.
  • •Lead people management decisions including recruitment, hiring, onboarding, performance evaluations, promotions, and terminations.
  • •Manage store operations including scheduling, expense control, loss prevention, audits, and reporting.
  • •Ensure visual merchandising standards and inventory through proper shipping and receiving; resolve escalated customer concerns professionally.

Pay and Benefits

Salary: USD 76,800 - 96,000 annually

Key Requirements

  • •3-5 years of related professional/retail management experience.
  • •High School diploma required; associate’s degree preferred.
  • •Ability to drive results through store teams and exceed sales and profit goals.
  • •Skilled in coaching, motivating, and building high-performing, diverse teams.
  • •Comfortable using word processing, spreadsheets, and retail software tools.
Experience:3-5 yearsRetail managementRetail
Education:High School
Skills:Customer-centric mindsetCoachingMotivatingCommunicationAdaptability
Tech Stack:Word processingSpreadsheetsRetail software

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn