2 days ago

QA Safety Model Operations Analyst - Tamil Speaking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own quality success for internal and external stakeholders by monitoring performance, clearing blockers, and identifying improvement opportunities across relevant projects and markets. Facilitate calibration meetings, run daily audits with error analysis, and deliver regular performance reporting to SME and management teams. Collaborate with XFN partners and a Policy point of contact to disseminate policy updates, conduct RCA escalations, moderate queues, and support onboarding training and legacy planning.

Location: Kuala Lumpur

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Work independently and with stakeholders to deliver high performance standards across relevant projects and develop a best-practice model.
•Facilitate calibration meetings, provide feedback on implementation/execution, and work with the Policy POC to disseminate policy updates.
•Perform daily audits, analyze errors, and deliver regular performance data reports to SME and management teams.
•Conduct regular RCA escalations and identify performance improvement areas across relevant markets.
•Manage queue moderation and knowledge quizzes; support onboarding training SOPs/materials and design or implement training plans.

Key Requirements

•Fluent in Tamil for communication with Tamil-speaking markets; conversational English as the working language.
•Ability to embrace a fast-paced environment and learn quickly.
•Experience in content moderation, content quality, content safety, labeling, or annotation (preferred).
•Understand business logic of labeling and upstream/downstream working modes (preferred).
•Ability to report to and collaborate with a broad range of XFN partners, with good presentation, communication, and interpersonal skills.

Experience:Content moderationContent safety

Skills:CommunicationInterpersonal skillsPresentation skillsStrategic thinkingDecision-makingProactiveFast learning

Languages:TamilEnglish

Tech Stack:TCSRock Appeal

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

QA Safety Model Operations Analyst - Tamil Speaking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Work independently and with stakeholders to deliver high performance standards across relevant projects and develop a best-practice model.
•Facilitate calibration meetings, provide feedback on implementation/execution, and work with the Policy POC to disseminate policy updates.
•Perform daily audits, analyze errors, and deliver regular performance data reports to SME and management teams.
•Conduct regular RCA escalations and identify performance improvement areas across relevant markets.
•Manage queue moderation and knowledge quizzes; support onboarding training SOPs/materials and design or implement training plans.

Key Requirements

•Fluent in Tamil for communication with Tamil-speaking markets; conversational English as the working language.
•Ability to embrace a fast-paced environment and learn quickly.
•Experience in content moderation, content quality, content safety, labeling, or annotation (preferred).
•Understand business logic of labeling and upstream/downstream working modes (preferred).
•Ability to report to and collaborate with a broad range of XFN partners, with good presentation, communication, and interpersonal skills.

Experience:Content moderationContent safety

Skills:CommunicationInterpersonal skillsPresentation skillsStrategic thinkingDecision-makingProactiveFast learning

Languages:TamilEnglish

Tech Stack:TCSRock Appeal

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn