Service Administrator (Thessaloniki, Central Macedonia, GR, 56238)

Epiroc
Athens, Thessaloniki
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Organization","Proactivity","Solution orientation","Communication","Teamwork","Growth mindset","Collaboration","Customer focus"]

Coordinate service operations across Greece by managing service orders from quotation to invoicing, arranging spare parts and field service assignments, and maintaining accurate service documentation and customer records. Respond to customer inquiries with timely, professional communication while monitoring order progress and helping resolve operational issues. Work closely with customers, service technicians, suppliers, and internal teams to ensure smooth, high-quality service delivery.

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Epiroc
Epiroc
2 days ago

Service Administrator (Thessaloniki, Central Macedonia, GR, 56238)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Coordinate service operations across Greece by managing service orders from quotation to invoicing, arranging spare parts and field service assignments, and maintaining accurate service documentation and customer records. Respond to customer inquiries with timely, professional communication while monitoring order progress and helping resolve operational issues. Work closely with customers, service technicians, suppliers, and internal teams to ensure smooth, high-quality service delivery.
Location: Athens, Thessaloniki
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Manage service orders from quotation through execution to final invoicing.
  • •Coordinate spare parts orders, deliveries, and backorders.
  • •Plan and coordinate field service assignments for service technicians.
  • •Maintain service documentation, invoices, and customer records.
  • •Handle customer inquiries and monitor service order progress to resolve operational issues.

Key Requirements

  • •Experience in service administration, customer support, aftermarket operations, or a similar role.
  • •Comfort working with MS Office and ERP systems.
  • •Communicate fluently in Greek and have a good working knowledge of English.
  • •Organized, proactive, and solution-oriented, with the ability to manage multiple priorities.
  • •Enjoy collaborating across teams and departments.
Experience:Aftermarket operationsService administrationCustomer support
Skills:OrganizationProactivitySolution orientationCommunicationTeamworkGrowth mindsetCollaborationCustomer focus
Languages:GreekEnglish
Tech Stack:MS OfficeERP systems

Company Brief

Epiroc
Designs, manufactures and services equipment, tools and solutions for mining and infrastructure industries, including rock drilling rigs, excavation tools, and aftermarket services to improve productivity and sustainability.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 2018
WebsiteLinkedIn