Business Analyst - Recruiter Success & Liquidity (Việc Làm Tốt)

Carousell Group
Ho Chi Minh City
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 1-3 yearsSkills: ["User-focused mindset","Communication","Data storytelling","Collaboration","Proactive","Can-do attitude"]

Use data analytics, user research, and market insights to improve recruiter success on a mass-recruitment platform. You’ll map user journeys end to end, uncover frictions through interviews and experiments, and partner with Product and Growth teams to optimize liquidity and matching. Build and maintain dashboards in SQL, BigQuery, and Looker Studio, translate findings into actionable recommendations, and drive adoption with recruiter-centric GTM initiatives.

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FursaFursa
Carousell Group
Carousell Group
2 days ago

Business Analyst - Recruiter Success & Liquidity (Việc Làm Tốt)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Use data analytics, user research, and market insights to improve recruiter success on a mass-recruitment platform. You’ll map user journeys end to end, uncover frictions through interviews and experiments, and partner with Product and Growth teams to optimize liquidity and matching. Build and maintain dashboards in SQL, BigQuery, and Looker Studio, translate findings into actionable recommendations, and drive adoption with recruiter-centric GTM initiatives.
Location: Ho Chi Minh City
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Partner with the Product team to map user experience journeys across touchpoints and identify friction points and drop-offs for recruiters and job seekers.
  • •Conduct qualitative research (user interviews, surveys, usability testing) and combine it with quantitative data analysis to uncover motivations and behaviors.
  • •Collaborate with Product to propose feature enhancements that increase liquidity and matching efficiency between job seekers and recruiters.
  • •Work with the Growth team to design and execute GTM campaigns that drive user adoption and engagement with recruiter-centric features.
  • •Track key user experience metrics, build and maintain dashboards (SQL, BigQuery, Looker Studio), and deliver data stories and insights to stakeholders.

Pay and Benefits

Perks:Probation SalarySocial InsuranceHealth InsuranceAnnual LeavePaid Leave13th-month SalaryAnnual BonusLearning Budget

Key Requirements

  • •1–3 years of experience in Business Intelligence (BI), user research, user insight, or as a user-focused Business Analyst in e-commerce or classifieds platforms.
  • •Proficiency in user research methods (interviews, surveys, A/B testing).
  • •Hands-on familiarity with SQL, BigQuery, or Looker Studio/Data Studio.
  • •Strong user journey mapping skills with a mindset focused on understanding “why” users act as they do.
  • •Excellent communication and collaboration to translate complex insights into clear, actionable recommendations.
Experience:1-3 yearsE-commerceClassifiedsUser researchBusiness intelligence
Skills:User-focused mindsetCommunicationData storytellingCollaborationProactiveCan-do attitude
Languages:English
Tech Stack:SQLBigQueryLooker StudioData StudioA/B testingDashboards

Company Brief

Carousell Group
Carousell Group operates a classifieds and C2C marketplace across Southeast Asia, enabling users to buy and sell pre-loved items and providing associated services like listings, payments and buyer protection.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Headquarters: Singapore, Singapore
Founded: 2012
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor