Technical Account Manager (Northeast)

Wiz
United States
Workplace: RemoteFull timeUSD 100,000 - 120,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5-8 yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Relationship-building","Customer advocacy","Cross-functional collaboration"]

Own customer adoption and value for the Wiz platform, serving as a trusted technical advisor from onboarding through operationalization, renewal, and expansion. Lead customers through deployment, configuration, and ongoing operational success, managing a book of up to 15 customers. Bridge Product, Sales, Engineering, and Support to deliver cohesive customer experiences, track outcomes and customer health, and advocate for customer needs through QBRs and feature requests.

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FursaFursa
Wiz
Wiz
3 days ago

Technical Account Manager (Northeast)

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Last checked: 3 hours agoStatus: Live

Job Summary

Own customer adoption and value for the Wiz platform, serving as a trusted technical advisor from onboarding through operationalization, renewal, and expansion. Lead customers through deployment, configuration, and ongoing operational success, managing a book of up to 15 customers. Bridge Product, Sales, Engineering, and Support to deliver cohesive customer experiences, track outcomes and customer health, and advocate for customer needs through QBRs and feature requests.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Plan and execute strategies to drive customer adoption, business value realization, customer satisfaction, and renewals.
  • •Serve as the primary technical contact and trusted advisor, resolving technical questions via email, meetings, Slack, and support tickets.
  • •Navigate customers through deployment, configuration, and operationalization of Wiz using cloud-security best practices.
  • •Monitor customer health, define success plans with measurable goals, and track risks and outcomes through QBRs/executive briefings.
  • •Manage a book of up to 15 customers, identify expansion opportunities, capture feature requests/adoption blockers, and partner with Product and Engineering to prioritize solutions.

Pay and Benefits

Salary: USD 100,000 - 120,000 annually
Equity and Bonus:Equity

Key Requirements

  • •5-8+ years in technical customer-facing roles, ideally supporting a cloud or cloud-security product.
  • •B.S. in Computer Science, Engineering, or equivalent experience.
  • •Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI), ideally with a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer).
  • •Familiarity with cloud-security best practices, threat models, CNAPP use cases, and ideally a security certification or experience addressing cloud-security challenges.
  • •Experience with container technologies (Docker, Kubernetes) and DevOps concepts (CI/CD, Infrastructure as Code, version control), plus troubleshooting complex technical issues.
Experience:5-8 yearsCloudCloud securityCNAPPDevOpsEnterprise
Education:Bachelor's in Computer Science
Skills:Problem-solvingCommunicationRelationship-buildingCustomer advocacyCross-functional collaboration
Certifications:Certified Solutions ArchitectCertified DevOps Engineer
Tech Stack:AWSGCPAzureOCIDockerKubernetesCI/CDInfrastructure as CodeVersion controlLinuxWindowsCRMSlack

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wiz
Provides cloud security platform that detects and prioritizes risks across cloud infrastructure, workloads, and identities, enabling organizations to proactively identify and remediate threats across multi-cloud environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn