Kerzer International

3 weeks ago

Agent, Reservations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Reservations Sales Agent for One&Only One Zaabeel in Dubai, driving seamless guest bookings via phone and email. You’ll upsell and cross-sell across rooms and dining, coordinate with corporate partners, travel agencies, and VIP requests, and collaborate with internal teams to meet revenue and guest-satisfaction targets in a high-end luxury environment.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Entry level

Key Responsibilities

•Manage reservations through phone and email with accuracy and professionalism
•Actively upsell and cross-sell to maximize revenue opportunities across rooms and dining
•Process bookings for individual guests, corporate partners, travel agencies, and VIP requests
•Ensure alignment of bookings with rate structures and contractual agreements
•Collaborate with internal teams to support guest satisfaction and contribute to departmental performance targets

Key Requirements

•Minimum 1 to 2 years experience in a similar reservations or call center role within a luxury hospitality environment
•Strong verbal and written communication skills
•Proficiency in Microsoft Office and reservation systems such as PMS or Synxis
•Commercial awareness with a sales driven mindset
•Flexibility, reliability, and a consistently professional approach

Experience:1-2 yearsHospitalityLuxuryReservations

Skills:CommunicationAttention to detailCustomer serviceTeamworkMultitasking

Languages:English

Tech Stack:PMSSynxisMicrosoft Office

Company Brief

Kerzer International

Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn

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Kerzer International

3 weeks ago

Agent, Reservations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Entry level

Key Responsibilities

•Manage reservations through phone and email with accuracy and professionalism
•Actively upsell and cross-sell to maximize revenue opportunities across rooms and dining
•Process bookings for individual guests, corporate partners, travel agencies, and VIP requests
•Ensure alignment of bookings with rate structures and contractual agreements
•Collaborate with internal teams to support guest satisfaction and contribute to departmental performance targets

Key Requirements

•Minimum 1 to 2 years experience in a similar reservations or call center role within a luxury hospitality environment
•Strong verbal and written communication skills
•Proficiency in Microsoft Office and reservation systems such as PMS or Synxis
•Commercial awareness with a sales driven mindset
•Flexibility, reliability, and a consistently professional approach

Experience:1-2 yearsHospitalityLuxuryReservations

Skills:CommunicationAttention to detailCustomer serviceTeamworkMultitasking

Languages:English

Tech Stack:PMSSynxisMicrosoft Office

Company Brief

Kerzer International

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn