Product Designer/Sr Product Designer, IT

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 2+ yearsEducation: bachelorsSkills: ["Collaboration","Organizational skills","Analytical thinking","Communication","User advocacy"]

Join the UX and Digital Customer Experience team within Information Technology. You’ll work across UX disciplines to transform complex applications into simple, intuitive experiences—conceptualizing, prototyping, and delivering UX artifacts like personas, flows, research plans, and mockups. Collaborate with agile product and development teams, conduct usability research and testing, manage UX documentation, and present findings and design recommendations to stakeholders.

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American Airlines Group
American Airlines Group
17 hours ago

Product Designer/Sr Product Designer, IT

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Join the UX and Digital Customer Experience team within Information Technology. You’ll work across UX disciplines to transform complex applications into simple, intuitive experiences—conceptualizing, prototyping, and delivering UX artifacts like personas, flows, research plans, and mockups. Collaborate with agile product and development teams, conduct usability research and testing, manage UX documentation, and present findings and design recommendations to stakeholders.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Work with a cross-functional agile team to define user stories and UX deliverables.
  • •Influence design and product owner decisions using UX best practices, design principles, and research.
  • •Collaborate with developers to determine effective ways to implement solutions.
  • •Collect, analyze, present, and act on feedback, managing changes to UX deliverables.
  • •Design and document application visual styles, interfaces, interaction flows, and UX system patterns, including preparing and distributing UX documentation and conducting usability research and testing.

Pay and Benefits

Perks:Health InsuranceDentalVision401kFlexible SpendingWellness StipendEmployee AssistancePet Insurance

Key Requirements

  • •Bachelor’s degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences, or related field (or equivalent experience/training).
  • •2+ years of experience as a UX practitioner in user experience design, interaction design, or similar.
  • •Experience creating UX deliverables such as personas, flows, wireframes, mockups, and prototypes.
  • •Ability to work with developers from inception through implementation in an agile environment.
  • •Strong understanding of qualitative and quantitative research methods and user-centered design principles.
Experience:2+ yearsUser experience design
Education:Bachelor's
Skills:CollaborationOrganizational skillsAnalytical thinkingCommunicationUser advocacy
Tech Stack:AxureSketchZeplinFlintoAdobe CC

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn