Prada Group

1 month ago

Senior Client Advisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Senior Client Advisor in Paris guiding luxury clients through an exceptional in-store experience, building lasting relationships, and maximizing sales. Leverages product knowledge and CRM tools to tailor service, cross-sell across categories, and uphold Prada’s standards of excellence.

Location: Paris

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Seniority: Sr. Manager level

Key Responsibilities

•Welcome customers and provide an in-store luxury experience reflecting high standards of the Maison.
•Maintain and develop privileged relationships with clients through personalized approach and CRM/digital tools.
•Maximize sales opportunities and facilitate cross-selling across all product categories to hit individual and KPI targets.
•Demonstrate excellent knowledge of the Maison and its products.
•Keep up with fashion trends and competitor offerings; handle customer disputes with the help of the manager when needed.

Key Requirements

•Strong sales drive with a passion for building and developing relationships with clients.
•Excellent communication skills in French and English; proficiency in a third language is a plus.
•Curiosity and a keen interest in luxury, fashion, art and design.
•Ability to resolve issues quickly and effectively, delivering a seamless client experience.
•Experience creating and maintaining long-term client relationships using CRM and digital tools.

Experience:LuxuryRetailFashion

Skills:CommunicationCustomer focusTeamworkProblem-solving

Languages:FrenchEnglish

Tech Stack:CRM

Company Brief

Prada Group

Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn

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Prada Group

1 month ago

Senior Client Advisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Paris

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Seniority: Sr. Manager level

Key Responsibilities

•Welcome customers and provide an in-store luxury experience reflecting high standards of the Maison.
•Maintain and develop privileged relationships with clients through personalized approach and CRM/digital tools.
•Maximize sales opportunities and facilitate cross-selling across all product categories to hit individual and KPI targets.
•Demonstrate excellent knowledge of the Maison and its products.
•Keep up with fashion trends and competitor offerings; handle customer disputes with the help of the manager when needed.

Key Requirements

•Strong sales drive with a passion for building and developing relationships with clients.
•Excellent communication skills in French and English; proficiency in a third language is a plus.
•Curiosity and a keen interest in luxury, fashion, art and design.
•Ability to resolve issues quickly and effectively, delivering a seamless client experience.
•Experience creating and maintaining long-term client relationships using CRM and digital tools.

Experience:LuxuryRetailFashion

Skills:CommunicationCustomer focusTeamworkProblem-solving

Languages:FrenchEnglish

Tech Stack:CRM

Company Brief

Prada Group

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn