TikTok Shop - Seller Content LIVE Account Manager

TikTok
Los Angeles
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Independent work","Problem-solving","Analytical thinking"]

Lead TikTok Shop Live growth by designing and executing seller LIVE strategies that drive sustained GMV. You’ll analyze live-streaming performance metrics to improve conversion efficiency, serve as the primary point of contact for assigned sellers, manage end-to-end planning and execution, and provide performance coaching. Identify expansion opportunities across seller portfolios, stay current on live trends and algorithm updates, and collaborate cross-functionally to align seller promotions with broader commerce initiatives.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Seller Content LIVE Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead TikTok Shop Live growth by designing and executing seller LIVE strategies that drive sustained GMV. You’ll analyze live-streaming performance metrics to improve conversion efficiency, serve as the primary point of contact for assigned sellers, manage end-to-end planning and execution, and provide performance coaching. Identify expansion opportunities across seller portfolios, stay current on live trends and algorithm updates, and collaborate cross-functionally to align seller promotions with broader commerce initiatives.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Design and execute Seller LIVE strategies to drive sustained GMV growth aligned to platform commerce objectives.
  • •Analyze live-streaming performance metrics and provide data-driven insights to optimize content strategy and improve conversion efficiency.
  • •Serve as primary point of contact for assigned sellers, handling live planning, daily communication, execution, and ongoing performance coaching.
  • •Identify and unlock growth opportunities in the seller portfolio by expanding live commerce adoption and increasing participation in priority live initiatives.
  • •Stay current on live trends and algorithm updates and collaborate with cluster operations, campaign, product, and other XFN teams to align promotions with broader initiatives.

Key Requirements

  • •Bachelor’s degree (or equivalent practical experience) and 5+ years of e-commerce and social media/digital content experience (either platform side, brand side, or e-commerce side).
  • •Proven track record in business development and sales within live-streaming, e-commerce, media, or digital marketing.
  • •Strong understanding of 1-to-1 and 1-to-few relationship building between tech platforms and sellers.
  • •Ability to work independently, time-manage multiple initiatives, and operate with curiosity, self-motivation, and bias-for-action.
  • •Strong communication and negotiation skills with analytical and problem-solving capability.
Experience:5+ yearsE-commerceSocial mediaDigital marketingLive-streaming
Education:Bachelor's
Skills:CommunicationNegotiationIndependent workProblem-solvingAnalytical thinking
Tech Stack:TikTokE-commerceLive-streamingSocial mediaDigital content

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn