EMT Service Drive Manager - AN Audi Bellevue

Manage the service drive at an Audi dealership by scheduling and assigning daily work for service consultants, monitoring performance, and coaching team members to ensure quality service. Serve as a customer-facing leader during peak times—gathering vehicle/customer info, reviewing repair orders, and resolving items beyond the current week. Perform vehicle quality inspections, follow up for satisfaction, and ensure compliance with safety and regulatory requirements.