Hoka

1 month ago

Director, Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Strategic and operational leader for Japan Operations, overseeing Customer Service, Supply Chain, warehousing, logistics, demand planning, and inventory management. Partners with global/regional teams to drive continuous improvement, align policies, and guide projects and initiatives to optimize regional and global operations.

Location: Tokyo

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Manager level

Key Responsibilities

•Create a Business Planning Calendar to ensure market stakeholders operate to clear accountabilities and timelines within global constraints and commercial expectations.
•Provide full Customer Service & Operations support for inventory purchases, overseeing order book production, shipping, and guidance for query management.
•Design, develop and implement Marketplace Planning, Demand Planning, and Inventory Management procedures and disciplines.
•Develop and monitor Customer Service policies to maximize profitable sales with best-in-class CRM and cross-functional collaboration.
•Lead and direct all activities related to global and regional projects on technology implementation and optimizing operational capabilities.

Key Requirements

•Bachelor’s degree in business, Supply Chain Management, Logistics, or related field; MBA or advanced degree preferred.

Experience:10+ yearsFootwearFashionApparelRetail

Education:Bachelor's

Skills:LeadershipStrategic thinkingCommunicationStakeholder managementTeam building

Certifications:CPIMCSCP

Languages:EnglishJapanese

Company Brief

Hoka

Deckers Brands designs, markets, and distributes premium footwear, apparel, and accessories through global brands including HOKA, UGG, Teva, and Sanuk, selling via wholesale, e-commerce, and owned retail stores.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Goleta, United States

Founded: 1973

Website

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Hoka

1 month ago

Director, Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Manager level

Key Responsibilities

•Create a Business Planning Calendar to ensure market stakeholders operate to clear accountabilities and timelines within global constraints and commercial expectations.
•Provide full Customer Service & Operations support for inventory purchases, overseeing order book production, shipping, and guidance for query management.
•Design, develop and implement Marketplace Planning, Demand Planning, and Inventory Management procedures and disciplines.
•Develop and monitor Customer Service policies to maximize profitable sales with best-in-class CRM and cross-functional collaboration.
•Lead and direct all activities related to global and regional projects on technology implementation and optimizing operational capabilities.

Key Requirements

•Bachelor’s degree in business, Supply Chain Management, Logistics, or related field; MBA or advanced degree preferred.

Experience:10+ yearsFootwearFashionApparelRetail

Education:Bachelor's

Skills:LeadershipStrategic thinkingCommunicationStakeholder managementTeam building

Certifications:CPIMCSCP

Languages:EnglishJapanese

Company Brief

Hoka

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Goleta, United States

Founded: 1973

Website