Staff Product Manager, AI Patient Experience
Headway
San Francisco, Seattle, New York
Workplace: RemoteFull timeUSD 265,200 - 331,500 annuallyFunction: Product ManagementExperience: 8+ yearsSkills: ["Builder mindset","Technical fluency","Cross-functional collaboration","Safety-minded approach"]Build AI-powered patient experiences that help people find the right therapist, stay engaged in care, and improve mental health outcomes. Own AI-driven patient intake and therapist matching, create between-session AI support tools, and establish evaluation, safety, and human-in-the-loop escalation. Partner with Engineering, ML, Data Science, Clinical, and Legal to ship HIPAA-compliant products powering 500,000+ appointments per month.
