ETF Servicing Operations

Northern Trust
Boston
Workplace: HybridFull timeUSD 88,900 - 151,100Function: Product ManagementExperience: 3-5 yearsSkills: ["Process orientation","Attention to detail","Prioritization","Communication","Adaptability"]

Own North American ETF servicing across the primary market lifecycle, including creation/redemption order support, basket production and dissemination, and settlement-related activities. Partner with operations, oversight, and technology teams to ensure accurate execution, maintain operational controls, and drive process and system enhancements. Monitor workflows, investigate exceptions, reconcile operational data for daily reporting, and continuously improve service quality through root-cause analysis and metrics.

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FursaFursa
Northern Trust
Northern Trust
1 month ago

ETF Servicing Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own North American ETF servicing across the primary market lifecycle, including creation/redemption order support, basket production and dissemination, and settlement-related activities. Partner with operations, oversight, and technology teams to ensure accurate execution, maintain operational controls, and drive process and system enhancements. Monitor workflows, investigate exceptions, reconcile operational data for daily reporting, and continuously improve service quality through root-cause analysis and metrics.
Location: Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Oversee day-to-day ETF servicing across the primary market lifecycle, including creation/redemption order processing, basket production and dissemination, and settlement support.
  • •Monitor workflow milestones, investigate exceptions, and coordinate timely resolution with internal teams and external operational parties.
  • •Manage inquiries, resolve issues, and maintain timely workflow execution across operational counterparts.
  • •Produce, validate, and reconcile ETF operational data to support daily reporting, operational controls, and accurate processing.
  • •Maintain procedures and operating guides, execute ETF-specific controls, and partner with technology and operations teams to define requirements, support testing, and validate enhancements.

Pay and Benefits

Salary: USD 88,900 - 151,100
Equity and Bonus:Equity
Perks:401kPensionHealth InsuranceDentalVisionPaid LeaveParental LeaveLife Insurance

Key Requirements

  • •College or university degree and/or equivalent relevant work experience.
  • •3–5 years of ETF operations or servicing experience, including transfer agency and order support, AP servicing, basket operations, fund accounting, custody operations, or related functions.
  • •Working knowledge of ETF products and primary market workflows across orders, baskets, and settlement.
  • •Ability to analyze operational breaks, perform reconciliations, and drive issue resolution across teams.
  • •Strong Excel and systems skills, plus strong written and verbal communication.
Experience:3-5 yearsETF operationsAsset servicingTransfer agencyFund accounting
Skills:Process orientationAttention to detailPrioritizationCommunicationAdaptability
Tech Stack:Excel

Eligibility

Visa:H-1BL-1TNO-1E-3H-1B1F-1J-1OPTCPT
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn